8.7
Spot Score
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Cleverbridge has consistently impressed customers with its exceptional customer support, highlighted by its quick response times and efficient issue resolution. Customers have praised the personalized and detailed assistance they received, appreciating the speedy refunds and cancellation processes. The team at Cleverbridge is commended for being supportive, ...Read more
Swift and detailed client support, resolving issues efficiently and effectively.
Excellent customer service with quick refunds and cancellation processes.
Responsive and knowledgeable customer service team, providing clear instructions.
Prompt responses and resolutions to customer queries and issues.
Limited information provided in reviews about the actual product features and functionalities.
Lack of specific details regarding any shortcomings or areas that can be improved in the product.
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Showing 661-670 out of 815
P'
PENZ 'N MORE
07/04/22
Download link Reset.. Happy, Happy, Happy
After a computer malfunction, I was stuck with not being able to re-download my Corel installation files. I reached out to Cleverbridge support and they reactivated the links for me in a very timely manner, and the communication was swift and courteous.
J
Jack
07/03/22
Incredible after sale support
I am a bit of a “newbie” to computers. I bought WinDVD 12 thinking it was DVD burning software. I realized my error in just a few minutes and contacted support to see what my options were. The support page was informative and easy to understand. I submitted a request for a refund. Was contacted quickly with an easy procedure to obtain the refund. I followed the procedure and received my rebate in just a few minutes! Everyone I interacted with was helpful and made me feel they cared about ...
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PD
P Damien Given
07/03/22
The service after a blip on my part…
The service after a blip on my part during a PC upgrade migration was sorted within hours - unbelievably quick, efficient response! No-one could ask for more! Thank you Cleverbridge!! 🤩👏👏
KP
Ktoutlaw Partner
07/03/22
Fast response on a weekend to get my…
Fast response on a weekend to get my product reinstalled after a major computer rebuild
JW
Jenny Wakeling - Naparulla
07/02/22
Very efficient and fast service! I was very impressed...
I needed assistance because my download link was not working (I bought a program years back but have purchased a new computer so needed to download it again) and went through the process to ask for assistance via email. The response was there the next morning, the download had been reactivated and from there it all went smoothly. Very efficient and fast service. I was very impressed. Thankyou Cleverbridge :)
TA
T and G Athletics
07/02/22
Cleverbridge never disappoints
Cleverbridge never disappoints. I use CorelDRAW daily and anytime I have an issue or need anything the response I get is almost immediate and addresses my issues.
M
Matt
07/01/22
Great customer service.
I submitted a refund request as I was auto billed on July 1st. Times are tough for millions of Americans right now, and they accepted my request. I will be refunded the auto bill amount. For this, I will undoubtedly be a customer in the future when the time permits.
J
Josizzle
07/01/22
5star experience with customer service
Date of experience: July 02, 2022
S
Steve
07/01/22
Cleverbridge customer service has been prompt and responsive every time!
Cleverbridge customer service has been exemplary ever since I purchase my Coreldraw product back in 2017. I often migrate to new computers and require migrating my CD software as well. They respond promptly via email EVERY time to update my software download link. I deal with soooooo much crappy customer service, big companies too, bad ones (like Ebay, AT&T and Comcast) but excellent ones too, like Amazon and Cleverbridge. Yes, you rate up there with Amazon. I appreciate your prompt ...
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LH
Lawrence Henden
07/01/22
Comms were speedy
Comms were speedy, courteous and helpful and enabled me to resolve my problem in a short space of time
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