8.7
Spot Score
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cleverbridge offers custom pricing plan
Cleverbridge has consistently impressed customers with its exceptional customer support, highlighted by its quick response times and efficient issue resolution. Customers have praised the personalized and detailed assistance they received, appreciating the speedy refunds and cancellation processes. The team at Cleverbridge is commended for being supportive, ...Read more
Swift and detailed client support, resolving issues efficiently and effectively.
Excellent customer service with quick refunds and cancellation processes.
Responsive and knowledgeable customer service team, providing clear instructions.
Prompt responses and resolutions to customer queries and issues.
Limited information provided in reviews about the actual product features and functionalities.
Lack of specific details regarding any shortcomings or areas that can be improved in the product.
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Showing 641-650 out of 815
RS
Robert Snuggs
07/14/22
Cleverbridge staff (Francisco )…
Cleverbridge staff (Francisco ) provide fast support enabling me to update my account & sent email confirmation that it had all been done correctly.
MJ
Mr J Smith
07/13/22
Excellent and prompt
Excellent and prompt, polite response from Customer Service Team!
MK
Marinus Kort
07/13/22
was a painless and smooth interaction…
was a painless and smooth interaction that took little time, despite the fact that it was my error that started the need for action don't fix what is not broken
M
Michelle
07/12/22
I have worked with Cleverbridge support…
I have worked with Cleverbridge support twice within the past week and have received excellent response time and always a resolution. I am very happy with the service and looking forward to continuing our business relationship.
BR
Ben Rogers
07/12/22
Very happy with the service
Very happy with the service. My computer crashed so couldnt access info for the new one. I approached Cleverbridge for help and was provided very quickly and professionally in a detailed and easy to follow process. Great work guys! Wish other software providers took a leaf out of your book, thanks again.
MN
My Notes
07/12/22
Efficient, respectful customer service
Todd S. was on the job from start to finish, and he quickly ascertained what and where my issue was, provided me the solution, and got me on my way. He gets 5 stars because of his added, voluntary mention of where I could find more information about the product that I had forgotten that I had purchased. Thank you, Todd!
T
Tony
07/12/22
After an order error (by me) I…
After an order error (by me) I contacted customer services. The same day, they cancelled the order and confirmed pay back. Wow: that is 5-star customer service!
C
Cissy
07/11/22
Wrong version but no worries!
I bought and downloaded the wrong version of software, and realizing my error contacted the company to ask for help. They promptly issued a refund and requested destruction/deletion of the software and of course, I complied. I appreciated their help and cooperation!
AM
Alan Morris
07/10/22
How Other Companies Should Handle Customers
Yesterday I received an email from Cleverbridge indicating my subscription for uTorrent Pro would expire in two weeks and I would automatically be billed for a renewal. It had been almost a year since I had subscribed to the software. I had forgotten entirely that the software was on a subscription basis. I decided that renewing the subscription was not in my best interests considering what I perceived to be little improvement to the program over the past year. I chose to contact ...
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DS
DE Stanford
07/08/22
Requested links to replace on new computer
My old computer crashed with PowerDVD 22 Ultra on it and I had no backup...I purchased a new laptop and needed the files replaces...However, my old links to download the files had time-...expired...I then contacted Cleverbridge to restore links within hours they responded in a polite and professional manner with a new link...Not often does one get such great service....The Best!!!!
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