8.7
Spot Score
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cleverbridge offers custom pricing plan
Cleverbridge has consistently impressed customers with its exceptional customer support, highlighted by its quick response times and efficient issue resolution. Customers have praised the personalized and detailed assistance they received, appreciating the speedy refunds and cancellation processes. The team at Cleverbridge is commended for being supportive, ...Read more
Swift and detailed client support, resolving issues efficiently and effectively.
Excellent customer service with quick refunds and cancellation processes.
Responsive and knowledgeable customer service team, providing clear instructions.
Prompt responses and resolutions to customer queries and issues.
Limited information provided in reviews about the actual product features and functionalities.
Lack of specific details regarding any shortcomings or areas that can be improved in the product.
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Showing 631-640 out of 815
M
Meirav
07/23/22
I asked to cancel future renewals
I asked to cancel future renewals, and it was canceled with no delays.
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Amanda Dunkerton
07/21/22
Refund
My father had to go into care and I needed the account inactive and refund the money. They were amazing. Sorted it all out. Very responsive, polite customer service..
SC
Shing Che
07/19/22
I requested to cancel my renewal
I requested to cancel my renewal subscription of a software. I got the confirmation of the cancellation soon, and an email from Cleverbridge Customer Support, Xavier, telling me that I will not be billed again and still can use the product until expire date. Usually, we just receive the cancellation confirmation and wait to see if there is any charge after that. Xavier's extra work not only helps to clarify that but lets me have a feeling of humankind, that we have missing for a while in ...
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RL
Robert Lloyd
07/19/22
Reinstall Hitman Pro.Alert
I used a Cleverbridge 'contact us' link for guidance to reinstall Hitman Pro.Alert. In less than 12 hours they responded with help. Thanks Cleverbridge.
J
Jerry
07/18/22
Quick help
In what I believe was less than a minute, Justin grasped the issue, then gave some info and hints. Minutes after our conversation I received an email covering what was said, plus some more info. Very good experience.
J
Jackson
07/18/22
Xavier did an excellent job of…
Xavier did an excellent job of answering my problem without causing me to do excess steps or communication. I will plan to do business again with Endnote as a result of the interaction
BM
Barbs McCallum
07/17/22
I’ve been with Cleverbridge for quite…
I’ve been with Cleverbridge for quite some time over the years… Outstanding performance & the service was free & then I purchased & just exceptional service… Emailing was quick & efficient & then the customer service I felt like I was talking face to face!!! Thank you!!! Exceptional for the many years!!! Many Thanks & God Bless
ML
Mr Leach
07/17/22
Excellent customer service
Excellent customer service, emailed our issue and had a response within a couple of hours. Could not have been more helpful.
LD
Leendert Don
07/16/22
All in one day
All in one day: mistakenly made automatic software renewal, refund requested, mistake acknowledged and refund made. And the day was today, a Sunday! Impressively fast, it made my day. Thank you Cleverbridge!
LB
Louise Bates
07/16/22
HAPPY
Good Day I am extremely happy with the client service I have received . Thank You
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
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