8.7
Spot Score
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cleverbridge offers custom pricing plan
Cleverbridge has consistently impressed customers with its exceptional customer support, highlighted by its quick response times and efficient issue resolution. Customers have praised the personalized and detailed assistance they received, appreciating the speedy refunds and cancellation processes. The team at Cleverbridge is commended for being supportive, ...Read more
Swift and detailed client support, resolving issues efficiently and effectively.
Excellent customer service with quick refunds and cancellation processes.
Responsive and knowledgeable customer service team, providing clear instructions.
Prompt responses and resolutions to customer queries and issues.
Limited information provided in reviews about the actual product features and functionalities.
Lack of specific details regarding any shortcomings or areas that can be improved in the product.
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Showing 591-600 out of 815
K
KMA
08/23/22
Exceeded my expectations
I interacted with someone named "Ryan" first and then Giselle R. this week. BOTH were super helpful and exceeded my expectations while helping me get to a resolution of my problem. I did not expect those two phone calls to be that easy; English speaking, knowledgeable, I did not have to wait on the phone queue for more than 2-3min before they answered. Great Experience , thank you both !
TT
Tom Twiss
08/22/22
I accidentally purchased the wrong…
I accidentally purchased the wrong product. I bought the WinZip Ultimate Suite, when I Intended to buy the WinZip Standard Edition. Claudio M. helped resolve the issue immediately, facilitating a refund. Thanks so much!!!
GV
giuliano varriale
08/21/22
Really satisfied with both product and…
Really satisfied with both product and customer care.
JR
John Reilly
08/20/22
Excellent response
Excellent response. My New PC broke and I lost everthing on my SSD :( Customer Service got back to me with a link to my lost software - Very happy
DJ
Donald J Eilenberger
08/19/22
Due to an error on my part.
Due to an error on my part.. I placed a duplicate order for some software (Glarysoft). One of the orders was placed with Cleverbridge. When I realized the error, I contacted Cleverbridge via email, explained the situation, and sent along a copy of the invoice for the other order. Within an hour of sending the information I received email back telling me there would be a refund of the full order amount made to my credit card. Within a very short time after receiving that email I received ...
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TT
Tim Trevino
08/18/22
Extremely fast and competent reply to…
Extremely fast and competent reply to my customer service request.
RC
Robert Cartossa
08/16/22
I had a technical issue...
I had a technical issue.... CleverBridge resolved it quick, and painless.... I am a happy customer.... end of story...
C
CharlesM
08/15/22
Cleverbridge Customer Support saved my day!
My self made Win10 install DVD cracked and my link to the original download had expired. I e-mailed the good people at Cleverbridge asking for help and they kindly refreshed my download link so I could make myself a replacement DVD (and USB flash drive this time as well). Customer Support was quick, friendly, and helpful. What a nice experience compared to others in the industry. Charles
JA
Jean Allard
08/15/22
Great customer service
Great customer service. Filled my request online, received a reply same day and by next morning all was taken care of.
M
Mal
08/14/22
Great customer support
Great customer support from this company. I contacted them twice for different reasons and they got straight back to me with clear and concise answers.
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