8.7
Spot Score
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Cleverbridge has consistently impressed customers with its exceptional customer support, highlighted by its quick response times and efficient issue resolution. Customers have praised the personalized and detailed assistance they received, appreciating the speedy refunds and cancellation processes. The team at Cleverbridge is commended for being supportive, ...Read more
Swift and detailed client support, resolving issues efficiently and effectively.
Excellent customer service with quick refunds and cancellation processes.
Responsive and knowledgeable customer service team, providing clear instructions.
Prompt responses and resolutions to customer queries and issues.
Limited information provided in reviews about the actual product features and functionalities.
Lack of specific details regarding any shortcomings or areas that can be improved in the product.
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Showing 571-580 out of 815
DB
Dr.George Ban
09/03/22
Would like to be short and honest.
Would like to be short and honest. Today I had a genuine experience with Cleverbridge.I have been a client of the company from 2018.Always satisfied with the services.Now I retired and will not use my laptop as often as before.Therefore I decided to cancel my subscription.(age76)I wrote my decision to Cleverbridge today, and (you will not believe !!!) I received the confirmation also today from the company,that 1./ they refund the amount days ago they withdrew from my CreditCard, 2./ they ...
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KC
Kyle Cusmano
09/02/22
My download link had expired for…
My download link had expired for software I purchased. I emailed support and receive a quick response which solved my problem in a single email.
AU
Anonymous User
09/01/22
"Director of Operations"
What do you like best about Cleverbridge? Cutting edge technologies, best in class support What do you dislike about Cleverbridge?
AC
A. Chang
09/01/22
Painless Refund Process & Responsive Customer Support
I started a trial version of EndNote, then subsequently purchased a subscription from Cleverbridge. But a duplicate purchase was made once the trial version expired. I reached out to the Cleverbridge customer support regarding this situation and requested a refund, and I was pleasantly surprised by the prompt response (within hours) I received along with approval of the refund. Thank you Todd S. & the Cleverbridge customer support team for helping this student save a few hundred dollars.
RL
Rebecca Long
09/01/22
I needed to get another serial number…
I needed to get another serial number due to the fact we had to buy another laptop that had crashed. I sent a request and got what a needed within 12hrs.
TT
Ted Tom
08/31/22
Great support.
I had my pc's drive crash and lost everything. I had made a backup, but unfortunately was not recoverable. I contacted cleverbridge support to help me recover software. Within 24Hrs I had a responce from their support, and was back up and running. Thank you so much for the brilliant service.
AU
Anonymous User
08/30/22
"cleverbridge takes the hassle out of sales compliance"
What do you like best about Cleverbridge? I really appreciate using cleverbridge to manage sales tax compliance, payment processing, and experience optimizing online transactions
JD
Jan D
08/30/22
PaintShop Pro X9 bought in 2017 ...
PaintShop Pro X9 bought in 2017 - yesterday a new PC, oh, where is my PSPX9-setup file? I contacted Cleverbridge (withmy reference number included) and today all my PSP-programs were downloadable again! What a great, great service! And Sergio, thanks for your great efforts!
M
Maryrose
08/30/22
Super Speedy Assistance!
I was delighted with the quick answer and support I received with this go around of needing my download link available. I had a tricky time a couple years ago and am thrilled to see that the support has been worked on. Grateful so that I can keep doing my work instead of working on the backend.
CS
Curt Swan
08/30/22
cleverbridge Customer Support
Cleverbridge Customer Support, quick, understanding, helpful and resolved my software vendor renewal issue with ease.
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