cleverbridge Reviews in July 2025: User Ratings, Pros & Cons

Excellent service

Excellent service, no hassle, and prompt response. Thank you and keep up the good work.

Extraordinary service

Extraordinary service. Query made (on a Sunday) answered in hours with full and detailed information enabling my problem to be fully resolved. Unbeatable customer service. Thank you.

The app itself is great and smooth

The app itself is great and smooth, but if you do 3D modeling like me you need the M1 instead of the intel chip. Another thing is I did not turn off my renewal subscription but the support team still refunded me the whole charge. Thank you!

I want to thank you great folks at…

I want to thank you great folks at Cleverbridge. After making the error of ordering the wrong version, customer support was prompt and professional at helping me. They offered me a full refund so that I could order the version I preferred. Even though it was my mistake, they made the entire process smooth and simple. They have a customer for life in me. Thank you for a great product and customer support. -Mike

After some initial problems trying to…

After some initial problems trying to use their online search for my account details, the response from the email was rapid and provided me with very quickly with the information I wanted, Thank you for your help.

As a result of a very recent very sad tale…

As a result of a very recent very unhappy experience, I now realise I have dealt with Cleverbridge for many, many years through various Software makers, they were very simply in the background, never had need to access support or ask for help. To cut a long story short I purchased some software from an unnamed maker and due to very serious illness did not activate the download links immediately, thus and within about 6 months of the original purchase, I approached the vendor to reset the ...

Great Customer service from Cleverbridge

I was recently hit with an unexpected credit charge for a Parallels upgrade when I had previously cancelled the subscription . Used Cleverbridge's customer complaint site - which was very clear and simple to navigate - without great expectations. To my complete surprise, I received a rapid response from Mike A at Cleverbridge - see below. This is the clearest, most helpful and effective response that I have ever received - on line or off line. Well done Mike and Cleverbridge. Mike's ...

Fantastic customer service

Forgot to cancel our subscription. Payment was taken so I emailed to ask if we could cancel and get a refund. Emailed me straight back and our money was refunded with no questions asked. Great customer service. Wish everyone was as good as this company.

I purchased this product not realizing…

I purchased this product not realizing it wouldn't work on my mac. Cleverbridge provided me a refund quickly and professionally. I was so thankful for such amazing customer service when I had not read carefully while purchasing.

Perfect service

Perfect service. I did not kept a backup of the Pinnacle Studio software and when replacing my PC cleverbridge supporter immediately provided a download link.