cleverbridge Reviews in July 2025: User Ratings, Pros & Cons

I had an issue downloading a product I…

I had an issue downloading a product I purchased last year after I got a new computer. I was helped within 24 hours and there were zero issues, I'm very satisfied.

Truly a great support staff

I am an avid user of Photo shop Pro and had just built a new computer. When I pulled my original links (from over a year ago) they did not work and panicked. I sent a letter to support late Sunday night and immediately Monday morning when I opened my mail from Elisa in support, her opening line was "I've got you covered". Instantly, relief came over me. But this is Cleverbridge, I also use CCleaner and when ever I had an issue, immediate help was there. Great people in support, more ...

appreciate the help

Since I filled a wrong email address, I couldn't receive the order information of the product key. Unfortunately, I had another payment before this, which I chose to pay from PayPal, and I didn't pay for it. In other words, there were two payments from me, but the one which payment has been paid was with the wrong email address. I contacted the Parallels Support, trying to let them understand the situation. After two mails, they told me they'd forwarded this issue to ...

Best support

I will talk here about their support. their support is the fastest and most helpful support I have ever had on the internet.

Great help

Hi Tierney, Thank you very much for your much appreciated help! Everything runs as usual on my new PC. I am very happy with Corel products. Another colleague of yours also helped me solve a problem earlier today. Absolutely great! Kind regards, Hans

"Out of the box features let us offer payment methods that would take years to implement otherwise."

What do you like best about Cleverbridge? Hands-on team - International currencies and payment methods What do you dislike about Cleverbridge?

Brillant support from Cleverbridge

Brillant support from Cleverbridge: fast response and issue resolved with one reply. This further enhanced my positive experience with WinDVD Pro 12.

Exemplary Support

Quoting the reply I just sent to my customer support rep: Hi Elisa, I just wanted to thank you for your exemplary support. I received my refund from Parallels only a couple of hours after your email, but even if I hadn't, I greatly appreciate your understanding and your willingness to help if they had been more reluctant. Thank you again.

subscriptions

I made a mess of my subscriptions and Elisa was very helpful in getting the problem resolved.

Swift response with warmth and humour

The lady at Cleverbridge acted immediately to rectify a small error. I was especially impressed with the warmth of the mail informing me of the action, well within the expectation set of 24 hours. Thank you!