8.7
Spot Score
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cleverbridge offers custom pricing plan
Cleverbridge has consistently impressed customers with its exceptional customer support, highlighted by its quick response times and efficient issue resolution. Customers have praised the personalized and detailed assistance they received, appreciating the speedy refunds and cancellation processes. The team at Cleverbridge is commended for being supportive, ...Read more
Swift and detailed client support, resolving issues efficiently and effectively.
Excellent customer service with quick refunds and cancellation processes.
Responsive and knowledgeable customer service team, providing clear instructions.
Prompt responses and resolutions to customer queries and issues.
Limited information provided in reviews about the actual product features and functionalities.
Lack of specific details regarding any shortcomings or areas that can be improved in the product.
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Showing 501-510 out of 815
NG
Nancie Girgente Feld
12/05/22
Cleverbridge support responded to my…
Cleverbridge support responded to my issue promptly and professionally. I could not ask for more.
JM
Julia Mogensen
12/04/22
Excellent Service even when requesting a refund!
Upon requesting a refund for an unneeded product, I received an immediate, personal email saying it had been taken care of and inviting me to contact Cleverbridge if I needed anything else. The friendly, quick response was NOT expected following a cancellation and refund request. I would contact Cleverbridge over other companies with similar products because I know that I would received responsive, personal, fast customer service to meet my needs.
HS
Henry Song
12/02/22
There are a few things that made dealing with your company so memorable. Your outstanding personnel and excellent service.
There are a few things that made my experience great. The first one was initially speaking to Shamelia H. Her manner, due of care was excellent, not to mention her charming outlook! I certainly hope the rest of the personnel are as good as her.Nothing was too difficult and she came through with flying colours regarding my questions. Before I contacted you about my request I actually sat down to think about what and how I would approach my issue. Quite frankly I was preparing for a large ...
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NR
nicholas ryder
12/02/22
Instant refund couldn't fault customer…
Instant refund couldn't fault customer service
TN
Tom Nelson
11/30/22
Cleverbridge's customer service team
Cleverbridge's customer service team, lead by Xavier, did a great job in promptly resolving a billing issue for me. I was very impressed and appreciated their responsiveness.
R
RH
11/29/22
Excellent Customer Service
Carlo T is a Customer Service Representative beyond compare. Carlo took a real interest in my case and immediately started doing all possible to remedy the situation, in the end, negotiated with the company resulting in the return of funds, withheld, as a result of my error. I hope that Cleverbridge appreciates Carlo's exceptional service and abilities serving their customers
JS
Joël Staub
11/29/22
Can recommend Acronis / cleverbridge…
Can recommend Acronis / cleverbridge Support. They acted really quick in my case and provided a good solution. Thanks, Joshua F.!
SA
Sarah Anderson Customer
11/28/22
I had very fast and polite and positive…
I had very fast and polite and positive help via their helpline recently. Andrew was a wonderful contact and was in touch with me daily. I got a full refund via PayPal and am very pleased.
AC
Alessandro C
11/28/22
Satisfied and... refunded!
I am very satisfied with the service you offered me, you were friendly, professional and super fast in solving my problem, thanks again!
MZ
Mel z
11/28/22
Great to deal with
Great to deal with! Makes life easier to have people who are professional, quick and do their jobs well.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
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