8.7
Spot Score
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Cleverbridge has consistently impressed customers with its exceptional customer support, highlighted by its quick response times and efficient issue resolution. Customers have praised the personalized and detailed assistance they received, appreciating the speedy refunds and cancellation processes. The team at Cleverbridge is commended for being supportive, ...Read more
Swift and detailed client support, resolving issues efficiently and effectively.
Excellent customer service with quick refunds and cancellation processes.
Responsive and knowledgeable customer service team, providing clear instructions.
Prompt responses and resolutions to customer queries and issues.
Limited information provided in reviews about the actual product features and functionalities.
Lack of specific details regarding any shortcomings or areas that can be improved in the product.
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Showing 261-270 out of 815
KC
Karen Conrad
11/14/23
Very quick and accurate response!!
Date of experience: November 15, 2023
PK
Peter Kruitwagen
11/14/23
quick and suitable solution to my problem
I was unable to cancel my subsciption to Draftsight due to a problem with the website. When I sent an email Cleverbridge cancelled the subscription within a day.
T
Tom
11/13/23
Great customer services
I have used MacClean for years. Having recently sunsetted all of my Macs, my MacClean subscription auto renewed. CB staff were super helpful and efficient in assessing my ticket and processing a refund. No issues. No admin. Straight up good business. Shout out to Lex Q for great customer service!
T
Tom
11/13/23
Great customer services
I have used MacClean for years. Having recently sunsetted all of my Macs, my MacClean subscription auto renewed. CB staff were super helpful and efficient in assessing my ticket and processing a refund. No issues. No admin. Straight up good business. Shout out to Lex Q for great customer service!
N
Nick
11/12/23
Great product and excellent service…
Great product and excellent service with quick responses.
L
Leslie
11/12/23
Great customer care and service
I missed the window for auto renewal (to cancel) on my software and charged for the year. As I no longer needed the service, I contacted Cleverbridge and they clearly detailed their policies. I was clearly at fault, however, they graciously took care of my needs, without hassle, very friendly and courteous and responsive. And reimbursed me the fee, without hassle. I'm very impressed with their customer care.
SD
Steven Donna Simmerman
11/12/23
I was impressed by the quick response I…
I was impressed by the quick response I got. I saw a charge on my acct. but didn't know what it was for. I sent an email Sunday and got a response Monday. The charge was clarified to my satisfaction.
N
Nick
11/12/23
Great product and excellent service…
Great product and excellent service with quick responses.
L
Leslie
11/12/23
Great customer care and service
I missed the window for auto renewal (to cancel) on my software and charged for the year. As I no longer needed the service, I contacted Cleverbridge and they clearly detailed their policies. I was clearly at fault, however, they graciously took care of my needs, without hassle, very friendly and courteous and responsive. And reimbursed me the fee, without hassle. I'm very impressed with their customer care.
SD
Steven Donna Simmerman
11/12/23
I was impressed by the quick response I…
I was impressed by the quick response I got. I saw a charge on my acct. but didn't know what it was for. I sent an email Sunday and got a response Monday. The charge was clarified to my satisfaction.
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