8.7
Spot Score
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cleverbridge offers custom pricing plan
Cleverbridge has consistently impressed customers with its exceptional customer support, highlighted by its quick response times and efficient issue resolution. Customers have praised the personalized and detailed assistance they received, appreciating the speedy refunds and cancellation processes. The team at Cleverbridge is commended for being supportive, ...Read more
Swift and detailed client support, resolving issues efficiently and effectively.
Excellent customer service with quick refunds and cancellation processes.
Responsive and knowledgeable customer service team, providing clear instructions.
Prompt responses and resolutions to customer queries and issues.
Limited information provided in reviews about the actual product features and functionalities.
Lack of specific details regarding any shortcomings or areas that can be improved in the product.
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Showing 241-250 out of 815
R
RickyD
11/26/23
Great Customer service from Cleverbridge
Elisa from Cleverbridge really helped me out by approving a refund on a software subscription that I didn't realize was going to auto renew one year after I purchased it. I sent in a request for refund and she helped me get it taken care of quickly and pleasantly. Great Customer service, thank you Elisa and Cleverbridge.
RT
Raymond Turner
11/26/23
Fast and Courteous!
I had an issue over the weekend, and Cleverbridge responded swiftly first thing Monday morning. Actually, a couple of representatives responded to the matter via email and I thought, "Wow, this never happens where multiple representatives converge on a ticket to get a matter resolved." It wasn't an annoyance; it actually showed their thoroughness and commitment to ensuring a resolve was reached promptly. and that it didn't fall through the "cybercracks" where it would have taken days to ...
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BO
Brad Ozinsky
11/26/23
My issue was addressed and resolved in…
My issue was addressed and resolved in less than one day. Couldn’t have been handled any better!
LF
Laurie Fallon
11/26/23
Fantastic customer service
I couldn’t cancel my automatic subscription via email as set out in FAQs so I emailed customer support. Within a day Elisa P had emailed me saying “I’ve got you” and proceeded to tell me she’d cancelled my subscription as requested and refunded me the payment that had just come off as was no longer required. Customer service is fantastic!
A
align
11/25/23
Excellent customer service
Prompt email response, billing issue resolved within 24 hours.
DC
Don Cook
11/22/23
I was having a problem with my…
I was having a problem with my subscription renewal. The problem was resolved quickly.
PC
Philippe C
11/21/23
Joseph C
Joseph C. was really helpful. Thank you so much.
EF
Emmanuel Fauquet
11/21/23
Very helpful and kind people
Very helpful and kind people. It was a pleasure to interact with cleverbridge support team !
D
darkmoonshade
11/20/23
Great experience
Great experience, support was easy and quick and we got a positive resolution in a question of hours.
LA
Lan Ackley
11/17/23
Very fast response and resolution.
Very fast response and resolution. I had trouble stopping a subscrition so sent a request for help. Randy L. responded within 24 hours, having completed the task for me and emailing a confirmation. A thank you to Cleverbridge. I'm not used to getting such fast service on the internet.
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