8.7
Spot Score
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cleverbridge offers custom pricing plan
Cleverbridge has consistently impressed customers with its exceptional customer support, highlighted by its quick response times and efficient issue resolution. Customers have praised the personalized and detailed assistance they received, appreciating the speedy refunds and cancellation processes. The team at Cleverbridge is commended for being supportive, ...Read more
Swift and detailed client support, resolving issues efficiently and effectively.
Excellent customer service with quick refunds and cancellation processes.
Responsive and knowledgeable customer service team, providing clear instructions.
Prompt responses and resolutions to customer queries and issues.
Limited information provided in reviews about the actual product features and functionalities.
Lack of specific details regarding any shortcomings or areas that can be improved in the product.
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Showing 231-240 out of 815
BB
Bobby Bernshausen-VBW
11/28/23
A charge popped up for a renewal...
A charge popped up for a software renewal I didn't authorize. Sent one email with the info, and everything was reversed. Thanks for being honest and taking care of things so quickly
M
Manos
11/28/23
Great customer support
After discovering an unauthorized charge on our deceased relative’s account resulting from an automated recurring subscription, Joshua B. from customer support promptly provided assurance by facilitating a refund and canceling the subscription. We sincerely appreciate the excellent service extended.
E
EJH
11/28/23
Cleverbridge GMBH responded quickly…
Cleverbridge GMBH responded quickly (certainly in less than 24 Hours) to my inquiry regarding the credit card that I had on file with them, as to whether it had expired or not. They gave me the information so that I was able to check for myself immediately. And change cards if necessary. It was not necessary. Since I did not need to change it, I let them know that all was OK. It was a simple & very good experience.
C
customer
11/27/23
It let me get up to date with Acronis…
It let me get up to date with Acronis Backup software, as always they have not let me down, this version is smarter than the older ones which makes it much easier to install and use.
A
Anna
11/26/23
Great timing!
Date of experience: November 27, 2023
A
A-M
11/26/23
Thumbs up
The customer support was very helpful and friendly.
GW
Graeme Wood
11/26/23
Very prompt and professional service.
Very prompt and professional service. Totally understood my concerns and acted appropriately☻.
C
Charles
11/26/23
Great response time and experience!
Date of experience: November 27, 2023
DG
Don Gilman
11/26/23
They were quick to respond and address…
They were quick to respond and address my renewal issue.
S
Sal
11/26/23
Excellent Customer service
Advisor was great and was quick to take care of my needs without any issues. I love the customer service that I had. Thank you
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