8.7
Spot Score
cleverbridge Reviews in June 2026: User Ratings, Pros & Cons
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cleverbridge Reviews & Ratings
Spotsaas Editor’s POV
Cleverbridge has consistently impressed customers with its exceptional customer support, highlighted by its quick response times and efficient issue resolution. Customers have praised the personalized and detailed assistance they received, appreciating the speedy refunds and cancellation processes. The team at Cleverbridge is commended for being supportive, ...Read more
cleverbridge pros and cons
Swift and detailed client support, resolving issues efficiently and effectively.
Excellent customer service with quick refunds and cancellation processes.
Responsive and knowledgeable customer service team, providing clear instructions.
Prompt responses and resolutions to customer queries and issues.
Limited information provided in reviews about the actual product features and functionalities.
Lack of specific details regarding any shortcomings or areas that can be improved in the product.
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Showing 231-240 out of 815
M
Manos
11/28/23
Great customer support
After discovering an unauthorized charge on our deceased relative’s account resulting from an automated recurring subscription, Joshua B. from customer support promptly provided assurance by facilitating a refund and canceling the subscription. We sincerely appreciate the excellent service extended.
E
EJH
11/28/23
Cleverbridge GMBH responded quickly…
Cleverbridge GMBH responded quickly (certainly in less than 24 Hours) to my inquiry regarding the credit card that I had on file with them, as to whether it had expired or not. They gave me the information so that I was able to check for myself immediately. And change cards if necessary. It was not necessary. Since I did not need to change it, I let them know that all was OK. It was a simple & very good experience.
BB
Bobby Bernshausen-VBW
11/28/23
A charge popped up for a renewal...
A charge popped up for a software renewal I didn't authorize. Sent one email with the info, and everything was reversed. Thanks for being honest and taking care of things so quickly
C
customer
11/27/23
It let me get up to date with Acronis…
It let me get up to date with Acronis Backup software, as always they have not let me down, this version is smarter than the older ones which makes it much easier to install and use.
LF
Laurie Fallon
11/26/23
Fantastic customer service
I couldn’t cancel my automatic subscription via email as set out in FAQs so I emailed customer support. Within a day Elisa P had emailed me saying “I’ve got you” and proceeded to tell me she’d cancelled my subscription as requested and refunded me the payment that had just come off as was no longer required. Customer service is fantastic!
RT
Raymond Turner
11/26/23
Fast and Courteous!
I had an issue over the weekend, and Cleverbridge responded swiftly first thing Monday morning. Actually, a couple of representatives responded to the matter via email and I thought, "Wow, this never happens where multiple representatives converge on a ticket to get a matter resolved." It wasn't an annoyance; it actually showed their thoroughness and commitment to ensuring a resolve was reached promptly. and that it didn't fall through the "cybercracks" where it would have taken days to ...
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R
RickyD
11/26/23
Great Customer service from Cleverbridge
Elisa from Cleverbridge really helped me out by approving a refund on a software subscription that I didn't realize was going to auto renew one year after I purchased it. I sent in a request for refund and she helped me get it taken care of quickly and pleasantly. Great Customer service, thank you Elisa and Cleverbridge.
BO
Brad Ozinsky
11/26/23
My issue was addressed and resolved in…
My issue was addressed and resolved in less than one day. Couldn’t have been handled any better!
GW
Graeme Wood
11/26/23
Very prompt and professional service.
Very prompt and professional service. Totally understood my concerns and acted appropriately☻.
DG
Don Gilman
11/26/23
They were quick to respond and address…
They were quick to respond and address my renewal issue.
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