8.7
Spot Score
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cleverbridge offers custom pricing plan
Cleverbridge has consistently impressed customers with its exceptional customer support, highlighted by its quick response times and efficient issue resolution. Customers have praised the personalized and detailed assistance they received, appreciating the speedy refunds and cancellation processes. The team at Cleverbridge is commended for being supportive, ...Read more
Swift and detailed client support, resolving issues efficiently and effectively.
Excellent customer service with quick refunds and cancellation processes.
Responsive and knowledgeable customer service team, providing clear instructions.
Prompt responses and resolutions to customer queries and issues.
Limited information provided in reviews about the actual product features and functionalities.
Lack of specific details regarding any shortcomings or areas that can be improved in the product.
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Showing 191-200 out of 815
DT
Derek Turnbull
12/22/23
I saw an unknown charge from 6 months…
I saw an unknown charge from 6 months back on a credit card and followed up. My mistake, something bought but then forgotten. Cleverbridge provided all the documentation I needed promptly and with no difficulty.
EM
Elfin Moonblade
12/21/23
Cleverbridge is an Triple A company…
Cleverbridge is an Triple A company with A+ Customer service. I have had a problem 2 times, with the program, albeit my not understanding that with renewal of subscription comes a new key. I did not know this. Both times customer support got right on it and got me my key. This second time, they let me know. This was so extremely helpful. Thank you Cleverbridge family.
EC
Ed Clausen
12/21/23
Refund request
They responded to my request very quickly
R
Robbert
12/20/23
Successful refund request thanks to Cleverbridge Customer service
I mistakenly purchased the wrong version of Hitmanpro, the standard rather than the .Alert. I followed up with Cleverbridge and explained my mistake. Cleverbridge contacted SurfRight B.V. requesting a refund, and the request was successful. The whole issue was resolved in less than 24 hours. Given the error was on my part, and the money involved was less than €25, the money / refund was not a huge issue. The customer service staff at Cleverbridge were extremely helpful, polite and very ...
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C
customer
12/19/23
Polite prompt customer service
Very refreshing to deal with a company who dealt with my issue quickly and without fuss I would definitely do business with Cleverbridge in the future if the need arose
IC
Iulian Coman
12/18/23
Great support offered
Although a new subscription period started, I found understanding in reimbursing the money. I didn't want to continue due to the fact that my son has difficulties with the English language, being dislexic, which stopped him from using the program. Thank you for your understanding!
JG
Jess Guim
12/17/23
Assistance was Quick, Instuctions Easy to Follow
Assistance was rendered in less than a day, and the instructions were very detailed, I was not lost in the process. I was able to save from buying costly software. Thank you very much for your assistance. More power and profits to your company.
RC
Rafailia-Foteini Chousmekerido
12/17/23
quick response and always kind
Date of experience: December 18, 2023
DP
Denise Preston
12/17/23
I sent an email in desperate need of…
I sent an email in desperate need of help and the next morning I had the correct help waiting in my inbox
J
John
12/15/23
Lifesaver!!
My computer crashed and I replaced it. The tech kindly hooked me up with downloads and keys I needed to install programs.
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