8.7
Spot Score
Empower your online business with cleverbridge.
Add to compare
cleverbridge offers custom pricing plan
Cleverbridge has consistently impressed customers with its exceptional customer support, highlighted by its quick response times and efficient issue resolution. Customers have praised the personalized and detailed assistance they received, appreciating the speedy refunds and cancellation processes. The team at Cleverbridge is commended for being supportive, ...Read more
Swift and detailed client support, resolving issues efficiently and effectively.
Excellent customer service with quick refunds and cancellation processes.
Responsive and knowledgeable customer service team, providing clear instructions.
Prompt responses and resolutions to customer queries and issues.
Limited information provided in reviews about the actual product features and functionalities.
Lack of specific details regarding any shortcomings or areas that can be improved in the product.
Log in Required to View Reviews
Filter results
Sort by :
Showing 161-170 out of 815
IS
Ignatius Sudol
01/22/24
I like the programs offered at…
I like the programs offered at Cleverbridge. Customer concerns are answered promptly and there is a personal tone to my concerns. Ignatius Sudol
DM
Daniel Mander
01/22/24
I had concerns with a payment as I…
I had concerns with a payment as I didn't recognise the company. So I emailed to find out the service I had with them, and I no time at all they told me which service I had, which put my mind at ease. Brilliant customer service
RN
Randy Nash
01/22/24
Excellent and prompt service
Date of experience: January 23, 2024
Y
Yamin
01/21/24
Customer Service related to refund process
I am a master's student, and I was searching for a website and software for citation when I came across EndNote. Initially, I intended to create an account and register for the free trial, but I believe I accidentally placed a purchase order. Last week, I received an email regarding the purchase order, but I dismissed it as spam and did not respond. However, a few days later, the payment was deducted from my account, causing financial issues. On that day, I navigated through the website, ...
Read more
SM
Shelley Molander
01/20/24
Good customer service
While I did not get my issue resolved, Randy was very helpful and gave me good Insight on how to get my issue looked at. It is very nice to deal with people who are helpful and who are looking for ways to make your experience beneficial and to solve or resolve problems. Thanks Randy, awesome service! ☺️
JE
Jenny Evans
01/18/24
It was honest and that means a great…
It was honest and that means a great deal.
EK
Ema Karakoleva
01/17/24
great could be cheaper
Date of experience: January 18, 2024
KL
karine lavallée
01/16/24
it was super efficient
it was super efficient I send a email and in less than a day my problem had been addressed with a positive resolution. super happy! thanks a lot
JS
Jack Stanley
01/15/24
There is a "pre-story" that led me to…
There is a "pre-story" that led me to Cleverbridge after no getting anywhere with my effort to get my Malware Bytes information so I could log into it. After learning Cleverbridge was actually the parent company, and making contact with them, they assured me they would rectify the confusion. First they clearly explained where & why there was a problem, then they followed up by giving me a refund (haven't received it yet) for all the years I've not been able to connect to the software. They ...
Read more
CP
Charles Pazinets
01/12/24
Understood the issue
Understood the issue. Fast reply and resolution. Thank you!
