8.7
Spot Score
Empower your online business with cleverbridge.
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cleverbridge offers custom pricing plan
Cleverbridge has consistently impressed customers with its exceptional customer support, highlighted by its quick response times and efficient issue resolution. Customers have praised the personalized and detailed assistance they received, appreciating the speedy refunds and cancellation processes. The team at Cleverbridge is commended for being supportive, ...Read more
Swift and detailed client support, resolving issues efficiently and effectively.
Excellent customer service with quick refunds and cancellation processes.
Responsive and knowledgeable customer service team, providing clear instructions.
Prompt responses and resolutions to customer queries and issues.
Limited information provided in reviews about the actual product features and functionalities.
Lack of specific details regarding any shortcomings or areas that can be improved in the product.
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Showing 151-160 out of 815
GC
Giovanni C
02/02/24
Perfect!
Great software, easy to use and install! Never had a problem dealing with win programs on mac, I've been running a pretty heavy trading platform with no issues at all. And the customer service is very fast and comprehensive, I forgot to cancel the auto-renewal, I texted them and in less than 24h I had my refund (thank you Joseph C.!)
JR
Janice Robinson
02/02/24
Unknown billing on my mastercard
I would give this service 10 stars if I could. I had struggled to determine the product that was billed on my mastercard. One email to your staff supplied me with all the information that I needed. Billing was done through an old email address dated almost 5 years ago. Your staff went above and beyond in solving the problem and coming up with a solution. Great customer service.
SR
Sarah Rus
01/30/24
Excellent Customer Support
My father recently passed away and I've been tasked with finalising his accounts etc. I found some transactions on his credit card directing me to Cleverbridge. I emailed the company and they were very helpful in identifying what the recent charges were for. My Dad didn't require the software etc anymore, so I requested a refund and Cleverbridge were very accommodating in helping to arrange that.
GJ
Guy Janssen
01/29/24
Refund request
Refund request was handled very swiftly and correctly. Congratulations
MK
MAXINE K
01/29/24
It was the outstanding customer service…
It was the outstanding customer service from CleverBridge. I have worked with thousands of companies throughout the years and have never received this kind of service before. It was fast, efficient and I had my money back in my account within an hour. I would definitely use cleverbridge again and anyone that needs their kind of products or services should use them above anyone else. They are definitely a five star company!
R
richard
01/28/24
Thank you for the quick response to my…
Thank you for the quick response to my question. I appreciate your prompt attention and know that if I have questions in the future I can depend on answers in a prompt fashion. Thanks again!
BK
Bernie Keller
01/27/24
Excellent customer service
Had an excellent experience with Acronis Cyber Protect Home Office. Seems I encountered an installation issue which unfortunately could not be resolved. After explaining and requesting a refund, Gerald M. was very pleasant and quickly offered to issue a refund for my purchase. He was very accommodating, and his quick response in resolving my problem was much appreciated. We need more good customer service and PR like Gerald M. Thank you Gerald M. B. Keller
JL
Justin Lamb
01/26/24
Refund needed! My experience was…
I needed a refund for an auto subscription and they were more than willing to help with very fast response times! Overall great experience and customer service.
A
Anonymous
01/24/24
I am having to deal with my late…
I am having to deal with my late husband’s affairs and not very experienced in computer matters but you have been so helpful and all is resolved.
AN
Amy Noe
01/24/24
Quick response to an email just sent…
Quick response to an email just sent and solved all my issues right away.
