8.7
Spot Score
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cleverbridge offers custom pricing plan
Cleverbridge has consistently impressed customers with its exceptional customer support, highlighted by its quick response times and efficient issue resolution. Customers have praised the personalized and detailed assistance they received, appreciating the speedy refunds and cancellation processes. The team at Cleverbridge is commended for being supportive, ...Read more
Swift and detailed client support, resolving issues efficiently and effectively.
Excellent customer service with quick refunds and cancellation processes.
Responsive and knowledgeable customer service team, providing clear instructions.
Prompt responses and resolutions to customer queries and issues.
Limited information provided in reviews about the actual product features and functionalities.
Lack of specific details regarding any shortcomings or areas that can be improved in the product.
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Showing 141-150 out of 815
S
SKrieger
02/17/24
Through customer support was able to…
Through customer support was able to download to seamlessly to new lap
MM
Mage Montalvo Bereau
02/16/24
Fast and efficient
I got a feedback very fast with detailed explanations upon my request
IR
Ian Rogers
02/12/24
Excellent customer service
Excellent customer service, I had a problem and they're doing everything possible to resolve it. More companies should take a leaf out of their book. Thank you Mark, Ian (UK)
M
michiel
02/11/24
customer centric!
quick response, good listening and solution, customer friendly communication
RD
Richard DeLong
02/07/24
John N was very helpful in handling my…
John N was very helpful in handling my particular situation without any hassle to me. He went the extra mile to solve my issue. Great customer service!
JP
Jerome Patrick Kiong Notoriuz
02/06/24
They responded fast and efficient
Date of experience: February 07, 2024
JP
Joe Parrott
02/06/24
Extremely helpful & quick response
I reached out to Cleverbridge to resolve an issue, which turned out to be outside of their remit (another company was responsible, not Cleverbridge). Instead of ignoring me, they kindly explained the correct protocol and provided me with the contact information of the company that could assist me.
R
Reg
02/06/24
After buying Cleverbridge software I…
After buying Cleverbridge software I relaised that it was not really what I wanted due to a misunderstanding in the advertised product, I contacted Cleverbridge Customer Support for a refund and within 24 hrs I had a polite reply stating that my refund has been processed with no quibbling. It was refreshing to have such a positive response from a software company in this day and age, Well done Cleverbridge, I would not hesitate to recommend them 100%.
M
Mjh
02/03/24
Excellent Customer Service
Cleverbridge's customer service is outstanding! Customer service representative respond quickly, thoroughly and succinctly to my question.
KP
Kunal Patwardhan
02/02/24
Seamless Support and Swift Resolution
I recently encountered a payment processing issue with my order from syntevo GmbH, and Cleverbridge's customer support team, particularly Gerald M., turned what could have been a frustrating experience into a smooth and satisfactory resolution. Initially, my payment was hindered due to the new Reserve Bank of India guidelines affecting recurring payments, a situation that required immediate attention and an alternative solution. Cleverbridge reached out proactively, explaining the ...
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