8.7
Spot Score
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cleverbridge offers custom pricing plan
Cleverbridge has consistently impressed customers with its exceptional customer support, highlighted by its quick response times and efficient issue resolution. Customers have praised the personalized and detailed assistance they received, appreciating the speedy refunds and cancellation processes. The team at Cleverbridge is commended for being supportive, ...Read more
Swift and detailed client support, resolving issues efficiently and effectively.
Excellent customer service with quick refunds and cancellation processes.
Responsive and knowledgeable customer service team, providing clear instructions.
Prompt responses and resolutions to customer queries and issues.
Limited information provided in reviews about the actual product features and functionalities.
Lack of specific details regarding any shortcomings or areas that can be improved in the product.
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Showing 111-120 out of 815
WJ
Warren Jones
07/06/24
Speed
Speed! I guess that's what most impressed me.When I said,"you're the best," I meant it. Sincerely, Warren Jones Sat Jul 6, 2024;1;00 PM)
S
Stephen
07/06/24
Needed help to re-install. Due to computer crash.
Well I needed help as my computer crashed and I needed the assistance to reinstall. The help I received was excellent. I have been a purchaser and licensed user of Corel Products for a long time since Ver 4 in like the mid 1990's. Love the program. Highly recommend it to anyone I know in the graphic production business.
RC
Robert C
07/04/24
Great Customer Service
prompt, courteous and professional response that provided the information I needed.
PH
Paul Harrs
06/30/24
Excellent follow up and timely responses
Excellent follow up and timely responses
LS
Lambertus Sijmons
06/30/24
Problem solved
I know Cleverbridge for years now. The only time I had a problem was a mistake of me. Contact was easy, one email and they solved it within a day. Good service, friendly people.
MM
mike murray
06/30/24
MY OLD COMPUTER CRASHED SO i LOST MY…
MY OLD COMPUTER CRASHED SO i LOST MY ELECTRONICALLY DOWNLOADED SOFTWARE. THOSE DOWNLOADS WERE 8 YEARS AGO AND CLEVERBRIDGE SENT ME LINKS TO FIX AND RELOAD MY NEW COMPUTER. VERY NICE!!!!
DN
Dat Nguyen
06/27/24
Joshua O. is a excellent agent.
Managing software licensing can be challenging, especially for Director-level licenses, due to frequent changes in staff. Cleverbridge's Joshua O. provides an excellent procedure with clear steps to address these issues effectively. I appreciate his help, which is why I'm taking the time to write this review.
MP
Mike Pulaski
06/26/24
They responded to my probm quickly…
They responded to my problem quickly and expertly. I was up and running in short order. I am not a neophyte and had a complicated problem. They solved it faultlessy. I've dealth w/Cleverbridge for years and can say they have excellent service and products.
N
nelly
06/23/24
Excellent customer service
I must admit I don't know a lot about this company but they have efficiently renewed my Sophos Antivirus every year for quite a few years now. I had to contact them recently to change the email address on my account and it was done immediately and on a weekend, so top marks for customer service there !
JB
John Buchanan
06/23/24
Great customer service!!
I was recently invoiced via auto renewal for a one year subscription to CC Cleaner Professional. I'm not even sure how this happened since my credit card on file had expired in 02/24. Regardless, I contacted Cleverbridge Customer Support via their website asking that the invoice be cancelled and a credit issued. Just over an hour Iater, I received a very courteous and professional response from "Johnlee G" who immediately arranged a full refund. Thank you for such a great experience!