ClearPoint Strategy Reviews in May 2025: User Ratings, Pros & Cons

"Easy to use"

What do you like best about ClearPoint Strategy? User friendly Help and Support in line The final user can work independently What do you dislike about ClearPoint Strategy? As a suggestion you can improve : The security administration Data Loader format What problems is ClearPoint Strategy solving and how is that benefiting you? The software allow us to manage our objectives, measures, initiatives, and action items in one place. The software fits exactly with the methodology

"The software is very adaptable"

What do you like best about ClearPoint Strategy? Customer Service is top notch, and I really enjoy the quick response and instant interaction. What do you dislike about ClearPoint Strategy? Lack of customization of briefing reports What problems is ClearPoint Strategy solving and how is that benefiting you? Great automated reporting mechanism

"The software is very adaptable"

What do you like best about ClearPoint Strategy? Customer Service is top notch, and I really enjoy the quick response and instant interaction. What do you dislike about ClearPoint Strategy? Lack of customization of briefing reports What problems is ClearPoint Strategy solving and how is that benefiting you? Great automated reporting mechanism

"Extraordinary product with powerful features to customize data structure and reporting."

What do you like best about ClearPoint Strategy? Periodicity. The feature that allows to define the period of the reports and graphics. From this feature we have configured a "variable periodicity" where you define the intervals of period rather than change this interverval, which is previously associated to a name. The result provides a great flexibility to reports. What do you dislike about ClearPoint Strategy? We have found in practice some issues related to the new version, specially in ...

"ClearPoint Review"

What do you like best about ClearPoint Strategy? ClearPoint's customer service is outstanding. What do you dislike about ClearPoint Strategy? We've had ClearPoint for about a year now and there's nothing we don't like. If there's something we can't do, ClearPoint will make it happen. Recommendations to others considering ClearPoint Strategy: ClearPoint is a wonderful tool for performance management. And their customer service is outstanding. What problems is ClearPoint Strategy solving and ...

"Great tool for tracking and reporting of your goals, initiatives and operational progress"

What do you like best about ClearPoint Strategy? Clearpoint is simple to use and yet has great capabilities. We have been able to easily train a number of non-technical staff to setup and maintain their information in Clearpoint. The ability to track the progress of your measures, align them in a variety of ways, and report via operational dashboards, strategic scorecards, etc. without the need to duplicate any data to do so. Automated loading of data from a variety of sources whether excel ...

"Flexible platform and great customer service!"

What do you like best about ClearPoint Strategy? The platform has a good balance between flexibility and structure, it provides a basic structure to start with and a good degree of customization. It is also very easy to manage, and the data input is quite simple. Finally another great virtue of ClearPoint Strategy is their customer service, always willing to help with a fast response time! What do you dislike about ClearPoint Strategy? Initial setup might be hard for new customers with no ...

"ClearPoint - Creating solutions for their clients"

What do you like best about ClearPoint Strategy? ClearPoint is a very user-friendly strategic planning solution with many capabilities. But just as important, the level of service the company delivers is just as important. From someone that is in a customer service industry, I expect and recognize service excellence. The ClearPoint team delivers just that. They are incredibly responsive, and truly take an interest in understanding the client's needs and goals. Their drive to help their ...

"Visually appealing and easy to use."

What do you like best about ClearPoint Strategy? The wide array of resources that are instantly available, plus exceptional customer service/tech support. What do you dislike about ClearPoint Strategy? It is sometimes necessary to go to several different screens to complete an update. Recommendations to others considering ClearPoint Strategy: A good quality product with excellent customer/tech support. What problems is ClearPoint Strategy solving and how is that benefiting you? We are ...

"Great software for providing strategic accountability"

What do you like best about ClearPoint Strategy? The customer support is the best I’ve experienced. They have a team of people who are really committed to great support. What do you dislike about ClearPoint Strategy? On some user functions I wish it was a bit more intuitive to perform the actions. What problems is ClearPoint Strategy solving and how is that benefiting you? Measuring progress and providing accountability for plans and results