ClearCare Reviews in June 2025: User Ratings, Pros & Cons

MIGRATED TO WellSky Personal Care

"Great application for home healthcare companies"

What do you like best? Ability to keep client and caretaker profiles all in one place. Able to clearly notate all shifts and profiles. Fairly user friendly.

"Some Reliability Issues, but Outstanding Customer Support"

What do you like best? Very responsive customer service, complex but user-friendly. What do you dislike?

"Great for managing Care Associates "

What do you like best? Great tool for scheduling care for clients. What do you dislike?

"Software goes down and they still charge the users for it"

What do you like best? The software is good. The invoicing and payment tracking is great.

Their entire site has been down several times

Their entire site has been down several times, and they refuse to compensate users for the down time. Their customer service stated they would have to charge more if the credited people back for the times it was down. As others have stated, the software is OK, it's the customer service that's the main issue.

"ClearCare is a must have application for any healthcare agency! "

What do you like best? Makes clocking in/out highly accurate. Allows mileage to be entered as well as detail of tasks completed

Poor Customer Service

Poor Customer Service! Software System crashed on New's Years Ever and when we called to report, recording from Clearcare stated offices closed! Later received notice at site that engineers were working on issue. Our clients and caregivers are dependent on software to know schedule, and there is no backup plan during the holidays! Incredible! Clearcare needs to get their act together.

Poor Customer Service

Poor Customer Service! Software System crashed on New's Years Ever and when we called to report, recording from Clearcare stated offices closed! Later received notice at site that engineers were working on issue. Our clients and caregivers are dependent on software to know schedule, and there is no backup plan during the holidays! Incredible! Clearcare needs to get their act together.

"Best Home Care Software Out There "

What do you like best? Would be very hard to choose one thing. This software platform has been expanding and adding features rapidly over the past few years making it the #1 home care agency choice.

"Convenient and organized"

What do you like best? Clear care is easy to use and easy to navigate. It makes scheduling much more organized.