ClearCare Reviews in June 2025: User Ratings, Pros & Cons

MIGRATED TO WellSky Personal Care

ClearCare Experience

Our experience with ClearCare has been quite positive. In our business it is important to have a flexible and reliable client and employee management system and ClearCare fits right into that role. ClearCare is continually updating and improving, so our experience has been if something isn't there today, there's a good chance it will be there soon in the future.

Worst Product Ever!

I think this is the most problematic software I have ever worked with. There are always problems. We get notices regularly that there are issues and they are being addressed, but the same issues continue to be a problem. I would not recommend this to anyone, in fact I would advise them to stay as far away from this sub-par product as possible. It's overpriced garbage. I would not re-sign with this company if they charged $1 per client.

Clear care has enabled us to stream line our care, scheduling, billing, hiring and talent management and so much more.

ClearCare is the most affordable and comprehensive software system available for home health agencies and their customer service is incredible.

Best decision I made starting a home care- ClearCare

Pros: Easy to use Responsive company that makes updates and listens to feedback (I look forward to the newsletters sent out by the leadership announcing the new tips, tricks, and updates) They come regularly so it lets you know that they are working hard at keeping up with your suggestions and ideas Great customer service that is there all the time and helps quickly resolve issues Top of the line technology Seamless transitions between scheduling, billing, and payroll Web-based Cons: None ...

Clear Care Accounting

Overall, I think Clear Care is a great system for tracking and managing clients as well as caregivers. Two things I have a problem with are: 1. The Carefinder function : If you need to match an applicant (caregiver) to a potential client, you can't do that until the caregiver is converted. You should be able to pick based on the criteria from the caregiver's application. 2. Some functions that don't transfer into Quick Books should, so that there is clearer accounting. One function is ...

Entire agency at your finger tips

ClearCare Online is a great choice for software because its functionality is reliable and easy to use either on computer or mobile device. The biggest kick I get as a senior care coordinator is when I tell my caregivers that the system sends you a text to remind of your upcoming shift. The girls love that. The ease of seeing the shift, schedules, telephony log, clients, payroll and billing all in 1 software package makes it so reliable and a virtual mobile office.

Excellent customer service.

I have never had a mediocre customer service experience. The service representatives have always solved any issues I have had immediately.

Clearcare has allowed our business to operate with greater effeciencies throughout many facets of the business.

The many tools offered by ClearCare including the telephony and tasks tracking as well as the caregiver communication options have saved us significant dollars and driven greater day to day management. These are just a few of the aspects that we realize gains from using ClearCare.

Best differentiatior for our agency

We selected home care primarily because of the Family Room and 2-way messaging. The family room helps us win referrals when we're speaking with families over the phone -- we just tell them we have a personal website where they can keep tabs on the care that is being provided and they always call back and chosoe us. 2-way messaging enables us to schedule caregivers without even picking up the phone! We send a batch of emails and texts through CLearCare to caregivers, they reply back and the ...

Best home care software available

Our Agencies experiences using Clear Care have been fantastic. The reasons that we chose ClearCare above the other competitors was that ClearCare gave us a better value for our money. Rather than paying for services we wont be using we are just charged per the clients that we have. That way we can add and delete clients when needed. We also liked the initial presentation and how easy and informative the onboard agent that trained us. She took as long as needed until we felt completely ...