ClearCare Reviews in August 2026: User Ratings, Pros & Cons

MIGRATED TO WellSky Personal Care

Great company, Great product

I want to be Clear Care when I grow up. They are putting out the best private duty software on the market, with intuitive design, excellent reporting options and proactive features. If that wasn't enough, they are quickly making themselves a force of nature in private duty research, regulatory talks, and industry advancement. I have the highest regard for the software and the company behind it.

Makes Running Our Company a Snap

ClearCare has really helped us manage not only our business functions, but it has opened up time for us to focus on growing the business. Payroll and billing are done effectively and efficiently. Additionally, the support that ClearCare offers (thank you Emma C. and Jenny A.) is unmatched. We are very happy with all the features, the only reason I didn't give 5-stars is I would like to see a full service solution that manages EVER aspect of our business. :D

Clear Care Accounting

Overall, I think Clear Care is a great system for tracking and managing clients as well as caregivers. Two things I have a problem with are: 1. The Carefinder function : If you need to match an applicant (caregiver) to a potential client, you can't do that until the caregiver is converted. You should be able to pick based on the criteria from the caregiver's application. 2. Some functions that don't transfer into Quick Books should, so that there is clearer accounting. One function is ...

Best decision I made starting a home care- ClearCare

Pros: Easy to use Responsive company that makes updates and listens to feedback (I look forward to the newsletters sent out by the leadership announcing the new tips, tricks, and updates) They come regularly so it lets you know that they are working hard at keeping up with your suggestions and ideas Great customer service that is there all the time and helps quickly resolve issues Top of the line technology Seamless transitions between scheduling, billing, and payroll Web-based Cons: None ...

Clear care has enabled us to stream line our care, scheduling, billing, hiring and talent management and so much more.

ClearCare is the most affordable and comprehensive software system available for home health agencies and their customer service is incredible.

Clearcare has allowed our business to operate with greater effeciencies throughout many facets of the business.

The many tools offered by ClearCare including the telephony and tasks tracking as well as the caregiver communication options have saved us significant dollars and driven greater day to day management. These are just a few of the aspects that we realize gains from using ClearCare.

Excellent customer service.

I have never had a mediocre customer service experience. The service representatives have always solved any issues I have had immediately.

Entire agency at your finger tips

ClearCare Online is a great choice for software because its functionality is reliable and easy to use either on computer or mobile device. The biggest kick I get as a senior care coordinator is when I tell my caregivers that the system sends you a text to remind of your upcoming shift. The girls love that. The ease of seeing the shift, schedules, telephony log, clients, payroll and billing all in 1 software package makes it so reliable and a virtual mobile office.

Clear Care is and has evolving in the right direction

I appreciate all the effort and work that is put into making Clear Care the best possible in home care platform to enable us to perform all necessary functions. There have been a minimal number of disruptions while performing maintenance and doing upgrades. I believe the Clear Care team are doing a phenomenal job with customer care. They are knowledgeable and when they don't have the answers they are honest and willing to pass it on to the person who can help

ClearCare Just Keeps On Getting Better

We have been using the system over two years. We've loved it from the very start because it made scheduling and payroll a breeze. We literally save hours and hours of time not only on the basics of scheduling and payroll but it also makes caregiver recruiting easier and prospective customer tracking better. It's easy, intuitive and flexible. Plus ClearCare keeps improving the little things - faster and better ways to complete various tasks. Then they added the ability to easily bill the VA ...