ClearCare Reviews in June 2025: User Ratings, Pros & Cons

MIGRATED TO WellSky Personal Care

"My Review "

What do you like best? Being able to use technology to share a faster form of documentation and communication.

"Excellent service with ClearCare"

What do you like best? What I like best is how intuitive and integrated ClearCare is! I converted our Agency from a Registry model and chose to switch my software to ClearCare at the same time. During this huge transition, I realized that I would've drowned in the chaos if I had my other software! ClearCare helped to integrate so many processes and with such ease. My on-boarding experience was very good although I pushed for a quicker on-boarding schedule and they helped to make it happen. ...

"Robust cloud platform for home care agencies"

What do you like best? Accountability and compliance are key in home care billing, so I really like the telephony with voice signature option. It's especially nice that all of the telephone recordings are available for review, including even the buttons pressed. It makes it easy to troubleshoot The many ways to customize reports

Large CA Agency - terrible reporting, mktg reports/structure is archaic and not useable

We left Generations to Clearcare, because the staffing and payroll side of Clearcare was appealing. In retrospect, we regret the move. We own multiple businesses, and we use CRMs like Clearcare for all of them, and Clearcare fails in reporting and functionality. If you care about tracking your Sales Reps and their sales successfully and getting real numbers, DON'T USE CLEARCARE! Reasons: 1) if a referral source (person) moves from one organization to another, IF YOU MOVE THEM IN CLEARCARE ...

Large CA Agency - terrible reporting, mktg reports/structure is archaic and not useable

We left Generations to Clearcare, because the staffing and payroll side of Clearcare was appealing. In retrospect, we regret the move. We own multiple businesses, and we use CRMs like Clearcare for all of them, and Clearcare fails in reporting and functionality. If you care about tracking your Sales Reps and their sales successfully and getting real numbers, DON'T USE CLEARCARE! Reasons: 1) if a referral source (person) moves from one organization to another, IF YOU MOVE THEM IN CLEARCARE ...

"Best in the Business"

What do you like best? Clearcare does a fantastic job with the core Homecare needs of managing prospects, Scheduling, billing, payroll, client matching, managing caregiver and client profiles, and managing the hiring process for caregivers. They do a fantastic job of integrating additional services that help streamline and reduce the cost of processing electronic payments as well as workers comp through their WorkSafe program. The Clearcare WorkSafe program has reduced our agencies workers ...

"Saving you Time & Money"

What do you like best? We love that Clear Care has been able to save the office staff more time by having all of the schedules, hours and billing in one place. We used to spend our Monday mornings going through the paper time sheets and

"Forget the Rest and get the Best...Clear Care"

What do you like best? I truly like all of the features and really appreciate the Clear Care Team's innovative approach to ongoing changes on the Home Care Industry

"Not insanely great, but one of the best out there"

What do you like best? Responsive design and scheduling tools, ease of use. What do you dislike?

"CLEAR CARE IS THE BEST HANDS DOWN"

What do you like best? Clear care is INTUITIVE and INTEGRATED!! This system will save you time and money. The system is so easy You don't have to spend hours training new staff how to run it. The integrated payment processing ensures you get paid from clients on time. We get paid before our payroll even runs. CUSTOMER SERVICE. You will not find better customer service anywhere. I have been on other systems that have horrible customer service. These Management team is very innovate and are ...