Cisco Webex Teams Reviews in August 2026: User Ratings, Pros & Cons

Cisco Webex Teams offers instant communication.

What do you like best? I really like this software because I can share files very easily. It also helps me create internal meetings from far away places. Another important aspect is that the integration of open source bot is a great feature that adapts the program to an automation in the processes. It should be noted that the whiteboard function is very useful since it is able to transmit my information efficiently. What do you dislike? More integration with many other platforms is ...

WebEx

What do you like best? We use web ex to ask questions. I work in a call center and we deal with different topics we have a chat for each topic and we are able to search webex and find answers to questions that’s already been asked so we don’t have to waste time asking What do you dislike? When the updates are implemented searching for conversations can become lost What problems are you solving with the product? What benefits have you realized? We have multiple locations and ...

Good tool to collaborate online without boundaries!

What do you like best? Login online from any network, without any boundaries and limitations. There are no company VPN dependencies based on subscription from Cisco for his solution (with Cisco Spark Call). I can make a one-to-one user video call or also start a video conference with 3 member video call. Best feature for collaboration is ability to dial SIP conference bridges and SIP video endpoints. The audio and video qualities are very good and chat / IM to users. There is also ...

Product lacks maturity

What do you like best? Webex Teams leaves much to be desired, but one of the nice features is the auto room sensing capability, when the application is paired with a Webex Teams capable video monitor. What do you dislike? The organization of the chats vs team spaces is absolutely awful. Team spaces are eternal until all members leave the space and there is no way to remove historical spaces from the mess of previous chats and spaces. There is no current way of just having a quick ...

Cisco WebEx Teams - Worth Using this tool !

What do you like best? It is the best medium and current technology to initiate communication with multiple groups at real time across boundaries under same space. Can create our personal rooms which allows some required group to collaborate in one click. Intergration with other tools is also possible like jabber which helps a lot in keeping your chat history or any WebEx conversations the same can be referred in future. Video conferencing, content sharing, instant messaging are the ...

Teams aka Spark

What do you like best? WebEx teams is very easy to use, its minimalist in looks, and user friendly. I like that you can edit messages, unsend messages, and really do a lot in messaging/threads. What do you dislike? Its expensive! We have not been able to implement in our environment due to licensing ($$$$) and because we currently use Google Hangouts and people do not like change. Recommendations to others considering the product: Training for users! It is very nice to use, ...

Teams help employees connect and communicate

What do you like best? The ability to integrate different apps and bots is really nice. The GIFS are also fun and expressive way to communicate with colleagues. The call handler feature we have not tested yet as well still use Cisco Jabber product for that but I'm excited to migrate over to Teams when the time is right for our company. The message search feature is crucial for me. I use it frequently to find information I forgot to document that was in instant messaging form. The color ...

Webex Teams for Internal communca

What do you like best? The quick reaching out apart from email, to my colleagues What do you dislike? I dislike how the call function often tends to crash or has connection issues What problems are you solving with the product? What benefits have you realized? Internal communication within organization. It has lead me to be much quicker in my work than emails

Webex Teams

What do you like best? It’s easy to use and integrates with Webex Meetings so that I can join meetings straight from that app What do you dislike? It freezes and occasionally doesn’t load Recommendations to others considering the product: Easy to use What problems are you solving with the product? What benefits have you realized? Team collaboration and communication

Reliable!

What do you like best? We use webex teams at work to correspond between members virtually and it hasn’t let me down yet! What do you dislike? iPhone notifications will spam your phone and are annoying What problems are you solving with the product? What benefits have you realized? Communication with teammates globally.