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Cisco Webex Teams - Collaboration Software

Cisco Webex Teams Reviews in August 2026: User Ratings, Pros & Cons

Collaborate anytime, anywhere with Cisco Webex Teams.

4.3

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Cisco Webex Teams Reviews & Ratings

4.3

Very Good

Based on 2668 ratings & 266 reviews

Are you using Cisco Webex Teams?

Rating Distribution

Excellent

(182)

Very Good

(67)

Good

(14)

Poor

(1)

Terrible

(2)

Spotsaas Editor’s POV

Before shortlisting Webex, verify that your team's primary use case aligns with its strengths: scheduled video meetings, screen sharing, and async messaging. The app works best for organizations with stable internet connections—users report high bandwidth consumption during video calls, particularly on mobile. Test this in your demo by joining a meeting on your ...Read more

Cisco Webex Teams pros and cons

  • Interface is clear and performs well on mobile devices.

  • Covers video conferencing, instant messaging, and screen sharing in one product.

  • Meeting invites are easy to access and scheduling is straightforward.

  • Includes encryption for data security and privacy.

  • Audio quality and bandwidth consumption are higher than expected for some users.

  • Occasional lag in the Android app; lower-end devices may not be well-supported.

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Showing 161-170 out of 266

EP

Eric P

11/11/19

5 out of 5

Create an IP phone system and auto attendant easily

What do you like best? I can manage 300 phones, extensions and 20 branch offices all from my browser. If a branch office needs to expand or open they simply order their own phones from Amazon and plug them into the network. What do you dislike? The voice on the auto attendant has some unexpected quirks. Also auto attendant directories can only have 10 places. Voicemail can not be forwarded from the phone, only via email. Recommendations to others considering the product: ...

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MS

Marianna S

11/10/19

4 out of 5

An easy link

What do you like best? Cisco is good for call, chat and videocall. Its useful to stay connected, and you can set a reminder for the meetings. What do you dislike? Sometimes the microphone doesn't work as it should What problems are you solving with the product? What benefits have you realized? Speaking with colleagues is easier, even if your are working from remote.

UI

User in Information Technology and Services

11/09/19

5 out of 5

Webex Teams user experience

What do you like best? I like the ease of use and that it is integrated with webex meetings. We spin up teams all the time for various projects and rarely do I experience technical issues. What do you dislike? It logs me out sometimes for what seems to be no reason. What problems are you solving with the product? What benefits have you realized? The ease of communication allows us to take better care of our clients. Tasks take less time, files can be transferred with ease, ...

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UI

User in Information Technology and Services

11/08/19

4.5 out of 5

Cisco WebEx Teams - Amazing tool

What do you like best? Cisco WebEx provides best quality features where it enables communication between multiple participants and collaborates each other under same space at real time. The best part and advantage of using Cisco WebEx is, it speed up the project delivery and maintains or engages relationship with different colleague to improve business. Solving issues with the help of sharing screen feature is the most used feature. Basic features like instant message, checking ...

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UI

User in Information Technology and Services

11/06/19

5 out of 5

Great app, supported in all platforms

What do you like best? Great communication app, I can easily text my coworkers from my laptop, phone or tablet What do you dislike? Nothing major. maybe it could be integrated with the WebEx meetings What problems are you solving with the product? What benefits have you realized? Easy to communicate with coworkers, specially because they don't need to be in their laptops

UI

User in Information Technology and Services

11/06/19

2.5 out of 5

Clunky but functional

What do you like best? Ability to find any team member in directory by first name What do you dislike? It tries to overtake Cisco’s Webex flagship meetings product which results in dual desktop notifications Video and voice calls rarely work well Difficult to set up Meetings with multiple people No gifs No What problems are you solving with the product? What benefits have you realized? Immediate communication with team members

UI

User in Information Technology and Services

11/06/19

4 out of 5

Webex Teams User review

What do you like best? User Interface is good and user friendly. What do you dislike? Must to go for video for starting a call. What problems are you solving with the product? What benefits have you realized? Daily meetings, chats,Video conferences

UI

User in Cosmetics

11/05/19

4 out of 5

Great for collaboration

What do you like best? I like that you are able to share files, call and video message in one place. Really helpful in organizations with offices in different parts of the city or county What do you dislike? some confusion in creating teams. Also only effective once it’s fully integrated with all departments and teams. Recommendations to others considering the product: Great for collaborative work What problems are you solving with the product? What benefits have you ...

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LS

Luisa S

10/29/19

4 out of 5

Stay connected with your friends from anywhere.

What do you like best? Cisco Webex Teams is the best space to create secure virtual jobs, provides immediate solutions to any problem in groups, has excellent features. Messaging and file sharing that can be improved with third-party application integrations that improve workflow, increase productivity, and always give very good results. Its interface is extremely nice and very easy to handle. It has a video and audio of the highest quality. This new software is taken full advantage, at ...

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JG

Junnior G

10/26/19

4 out of 5

Cisco Webex Teams the best virtual room.

What do you like best? Cisco Webex Teams seems to me an excellent application, and very complete. What I love most is that it helps me to speed up the projects, to create relationships with my colleagues and to solve problems in my company. It has all the necessary collaboration tools for our team. And one of the important aspects is that we can join anywhere and change devices without problems. Cisco Webex Teams is easy to use and useful. What do you dislike? The long experience I ...

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].