Cirrus Insight Reviews in May 2025: User Ratings, Pros & Cons

Excellent system for email tracking

PROS: The email tracking is excellent and it is accurate as well. You can quickly open a contact or lead record in Salesforce directly from your Gmail inbox and also automatically log emails into Salesforce. The “Book a Meeting” feature offers good potential and this also goes for the integrated apps roadmap. CONS: Cirrus Insight can make a lot of improvements. It can make the Campaign feature more powerful. It would be great to have multiple steps in a campaign. I would also like to be ...

"Its tools are extremely incredible."

What do you like best about Cirrus Insight? The program is excellent to promote good productivity and have good management of email resources. I like the support because it helps me to set up a whole network of frequent updates to keep the software in optimal conditions. Cirrus Insight has an excellent interface to consolidate the entire spectrum of activities. What do you dislike about Cirrus Insight? I am afraid that the software will go up a lot in price in the coming months due to the ...

"Understand your customers beyond what you thought possible with Cirrus Insight."

What do you like best about Cirrus Insight? One of the best features of this program is that it allows you to record what happens with your email attachments. Understanding how your customers interact with them lets us know what strategies are most effective during campaigns, getting immediate feedback and improving as quickly as possible, allowing us to always be on top of our customers' needs and tastes. What do you dislike about Cirrus Insight? Although it is an excellent application, it ...

"Cirrus insight from my point of view"

What do you like best about Cirrus Insight? It is a very structured app, it allows you to have your mail more organized and keeps you aware of pending as well as being able to create mailing campaigns. The creation of campaigns, I have had a very good response. What do you dislike about Cirrus Insight? Contact synchronization errors and that there are times that you do not attach the emails sent in Salesforce Recommendations to others considering Cirrus Insight: Do not hesitate in the tool, ...

"Incredible time saver for our team"

What do you like best about Cirrus Insight? Speed to installation (such as it is, a few clicks and you're up and running!), ease of use, reliable Salesforce tracking and integration, and email templates. These all have saved our team countless hours and kept our accounts and contacts updated. The customer success team has also been absolutely fantastic from the start. We always feel well supported and are impressed by turnaround time and level of engagement if we have to ask for assistance ...

"Incredibly fantastic, it's easy to use and its integration with Salesforce improves EVERYTHING."

What do you like best about Cirrus Insight? What I have liked most since we implemented Cirrus Insight is how well it has synced with our CRM to make it even more useful and make our job easier, we have been able to adapt it to our processes, especially sales to make it easier to extract information from email conversations for our Salesforce. Their technical support service is quite responsive. What do you dislike about Cirrus Insight? So far I haven't found anything I don't like, we've ...

I highly recommend Cirrus

PROS: There are great options within Cirrus like ability to track emails. Also, you can quickly open a lead or contact record within Salesforce from our Gmail and to log emails into SF automatically. I really like the “Book a Meeting” option and the roadmap for all integrated apps. CONS: They could improve the Campaign feature to be more robust. Also, I’d like to have numerous steps within a campaign, to set a reminder to respond to an email instead of using only the “Send Later” option. In ...

Great app for email management

PROS: The highlight of Cirrus Insight is you can use the Gmail add-on to add emails directly to Salesforce. You can use the sidebar to complete multiple tasks easily including add/complete tasks, and view email tagging info, opportunity details, and contact info. You can also use the sidebar to schedule emails to be sent at a specific time and date. CONS: Sometimes, the email tracking is inaccurate. I wish Cirrus can tell me when an email is opened and who opened it. I send messages to ...

"Great Gmail <> SFDC Sync!"

What do you like best about Cirrus Insight? It syncs all Google Calendar Events (with customization) into Salesforce very nicely. Will definitely use it again! What do you dislike about Cirrus Insight? Email filters are a little tricky to learn, but they work well! What problems is Cirrus Insight solving and how is that benefiting you? We were able to get activity metrics (Emails, Attended Events, Scheduled Meetings) into a Salesforce Dashboard because of Cirrus Insight.

Essential Workflow Tool

What do you like best? Talk about having everything that you need integrated to your email on the same app. Cirrus gives you the amazing email enterprise experience to track everything while staying organized and focused. Furthermost, the integrations with Salesforce make it worthwhile- making it easy to organize and archive the most important email threads. It also has a lot of cool integrations that help your day to day, such as: Google Calendar, Salesforce and many more. What do ...