Cirrus Insight Reviews in May 2025: User Ratings, Pros & Cons

streamlines my process

What do you like best? I already have dual computer screens, but insight allows me to stay put in email on one and have docs open on the other, without bouncing back and forth between open tabs online What do you dislike? Occasionally there seems to be a connection issue and the "quick add" feature and others don't communicate with my Salesforce account Recommendations to others considering the product: If it's available to you, take advantage of it. The learning curve is ...

Helpful to all Salesforce Users

What do you like best? Cirrus has made it easier to manage email and Salesforce contacts. What do you dislike? I have noticed that the cirrus bar sometimes is unistalled and not available. I have to go back and reinstall it. Not sure if it's my computer or a software issue. What problems are you solving with the product? What benefits have you realized? Cirrus saves time and effort with ensuring that contacts, and emails are saved into Salesforce as well. It makes ...

Ok, not amazing

What do you like best? I like the fact is easy to use without jumping into other platform. What do you dislike? I miss the fact that doesn't help me much to organize my daily tasks. Recommendations to others considering the product: Before jumping into cirrus, check if it's the best solution for what you are looking for. If you are looking for a sales engagement tool, I don't think is the best one, but in the other hand if you are looking for a simple tool that just logs ...

review October Ontruck

What do you like best? connection with Salesforce: it is really useful how it links my email and agenda activity with Salesforce , I never seen something similar and I will always push to bring it to my organization wherever i go. I don't know if it exists already but i would insert some tool for grabing phone calls also so that you could save emails and phone calls What do you dislike? some features of the interface. For example in Gmail it occupies a big part of the screen ...

Cirrus Inisght Review

What do you like best? When it works, Cirrus Insight is really helpful in that it syncs your emails directly to your CRM platform (such as Salesforce) and enables you to track your outreach and manage follow up. What do you dislike? The biggest challenges with Cirrus Insight are the number of glitches in the system. The software frequently uninstalls itself and requires re-downloading in order to get your emails to sync. What problems are you solving with the product? What ...

Use the salesforce Chrome extension instead

What do you like best? Originally this was a great Chrome extension to log emails onto the appropriate salesforce records, add contacts and leads to salesforce etc What do you dislike? Too often it would stop working and I would have to close gmail, turn the extension off and back on, and then restart Chrome. Or it would try to add the email to the wrong sf records and I would have to choose the correct records to attach it too. Or it just made gmail run unusably slowly. Synching ...

Performance Issues ruin a potentially good product

What do you like best? The plug in in outlook that allows you to easily add contacts to salesforce is very helpful. Also having a customers contact info available at a glance when you click their email is great. What do you dislike? This application kills the performance on the computers at our organization. This is across the board, not just on my individual laptop. We pay for this service, but most people at our company have uninstalled and just use the salesforce bcc instead. ...

Valuable, if sometimes frustrating

What do you like best? Integration with Outlook is solid, especially the ability to quickly add contacts and edit fields. It's also nice to be able to quickly modify which fields are able to be viewed on the side panel. What do you dislike? Cirrus seems to require a lot of either CPU or RAM, which causes MOST of our users to have their outlook lock up and often crash. Part of this is due to our low to mediocre hardware, but Cirrus does seem to be somewhat responsible for these ...

Account Manager

What do you like best? The ability to check if clients have received your email. What do you dislike? The way that it changes the interface of google chrome. What problems are you solving with the product? What benefits have you realized? Realizing how many times you have to email clients when you're waiting on response from a sales pitch

It helps me a lot with saving time since it automatically import all my emails to our CRM.

What do you like best? The integration between the CRM and Our Tools that saves a lot of time What do you dislike? When you send an email to several people it does not tell you who has viewed it. Recommendations to others considering the product: Use frequently so you can take advantage of all its features What problems are you solving with the product? What benefits have you realized? It gives me a quick view of pending tasks, meetings, etc.