Cirrus Insight Reviews in June 2026: User Ratings, Pros & Cons

Overall a good experince

What do you like best? It helps me log emails to salesforce quick and easy without any trouble. Otherwise, it takes a lot of time to manually log all the emails that we receive. What do you dislike? Sometimes it doesn't show the option to log for a few emails. Maybe it has something to do with how the salesforce database is set up. I'm not really sure. What problems are you solving with the product? What benefits have you realized? It helps me log emails to salesforce quick ...

Cirrus Insight Makes Email Tracking Easy

What do you like best? Cirrus Insight makes our email tracking from Outlook to SalesForce seamless. With the Cirrus Insight Outlook add-in right in your Outlook app, it allows you to see your clients details immediately and allows you to see if they have opened your email as well. What do you dislike? I honestly do not have any dislikes about. From the installation to daily usage, we see no problems utilizing this great tool. With 50+ users taking advantage of this software on a ...

Enjoying the new Cirus

What do you like best? I love that ability to set follow up reminders and how it all syncs. I also like the ability to share my calendar with potential people that I am meeting with, it saves a lot of time. What do you dislike? there have not been many gripes about the new cirrus, I have not fully explored it Recommendations to others considering the product: watch the videos and learn, powerful tool What problems are you solving with the product? What benefits have you ...

Cirrus Insight

What do you like best? Cirrus Insight helps our org cut down on Salesforce input and focus on sales and customer service. What do you dislike? Sometimes when a contact is not already in Salesforce, the process to update takes time from the customer service people who are focused on handling customer response as quick as possible. Recommendations to others considering the product: If cutting down email log times into Salesforce is your goal, then Cirrus Insight can ...

streamlines my process

What do you like best? I already have dual computer screens, but insight allows me to stay put in email on one and have docs open on the other, without bouncing back and forth between open tabs online What do you dislike? Occasionally there seems to be a connection issue and the "quick add" feature and others don't communicate with my Salesforce account Recommendations to others considering the product: If it's available to you, take advantage of it. The learning curve is ...

Cirrus Insight Review

What do you like best? Cirrus Insight is really helpful for adding contacts to Sales Force which is mostly what I use it for What do you dislike? I'd like reminders for my to do lists so that I don't have to manually click in Recommendations to others considering the product: Very helpful for not navigating into SalesForce, which is often a really cumbersome tool to use. I also feel like I save a lot of time by not having to go to SalesForce as often. What problems are ...

Easy and fast Access for Salesforce

What do you like best? The best function is the automatic function, when send emails directly noticed in Salesforce. What do you dislike? Once the program is started in gmail, it´s impossible to find the "minimize" function. the programm stays open. Additionally, it´s hard to find the "back" button What problems are you solving with the product? What benefits have you realized? when you have a lot of emails with clients it´s necessary to get a clear overview for all ...

Seamless experience with Cirrus, it helps where its needed.

What do you like best? - Email auto Sync with Salesforce - Ability to send reminders. - Meeting scheduling. What do you dislike? - It crashes from time to time and sometimes it disables itself. Maybe notifying the user that either Cirrus is disabled or that an update to the OS must be done in order not to lose Cirrus functionalities would be good. Recommendations to others considering the product: Go for it! What problems are you solving with the product? What ...

Good Product - Simple Things Could Make it Great

What do you like best? Super easy integration with Salesforce. Keeps me within my email rather than flipping back and forth between Salesforce What do you dislike? Wish I could hover over cases to have them appear in my side bar. Frequently stops syncing or I get logged out. Also wish I could see Chatter feed in the side bar. Haven't been able make appointment scheduling work for us appropriately. What problems are you solving with the product? What benefits have you realized? ...

Makes communication seamless and valuable.

What do you like best? I love how much I can get done in a short amount of time by using Cirrus. I appreciate that I can see how effective my communication is with our audience and utilize templates shared with my whole team. Technical support is wonderful as well. What do you dislike? When things go glitchy it can be hard to tell what to do to correct it, but support is awesome at following up to make sure things are working again. What problems are you solving with the ...