Cirrus Insight Reviews in May 2025: User Ratings, Pros & Cons

Excellent Utility for Workflow Improvement

What do you like best? I love the aspect of being able to have this attached to GMAIL and use Salesforce all in one browser tab. What do you dislike? Wish it was able to utilize every aspect of Salesforce within the extension. Recommendations to others considering the product: If you use GMAIL for your work flow and daily communication with internal employees or even clients, this software will make tracking your emails, communication, and anything else a breeze. What ...

Integrates wonderfully with our CRM

What do you like best? Being able to auto track emails that come in and go out has been an incredible feature! What do you dislike? Sometimes emails aren't captured and logged correctly in our CRM, but it's not often and easy to catch/fix. Recommendations to others considering the product: Go for it. It's a great product and it's significantly improved our productivity and efficiency in targeting motivated leads. What problems are you solving with the product? What ...

The Tool for Efficiency & Sales

What do you like best? Easy setup and SF integration. Features such as tracking, templates, reminders, and more have made sales productivity a breeze. If you are looking for support in efficiency and productivity when it comes to Gmail, this is your go-to plug-in. What do you dislike? Nothing to really dislike, only perhaps a few hiccups here and there with logging emails and integration, but overall an excellent plug-in worthwhile to explore. Recommendations to others ...

An Integral Part of Our Team's Success

What do you like best? As someone focused on finding and closing new business partners, Cirrus Insight has become an integral part of my team's prospecting and account management workflows. The ability to monitor email opens by time and location, clicks on links and search for specific emails (and their open behavior) has been a game changer. It has definitely led to more closed accounts since being implemented! What do you dislike? Occasionally, Cirrus does cause my email to get a ...

Very good tool with minor problems

What do you like best? What I like best about Cirrus Insight is, that I don´t have to put Mails in SalesForce manually anymore. I always see if the contact I am writing to is in SalesForce, yet. It is really a big benefit in my daily work to have a tool seamlessly integrated into my Google Mail Account. Because my time is precious and I don´t want to wast it on a minor, but still important, tasks, Cirrus Insight helps me to organize and Focus on the important Tasks in my Day to day work. ...

Cirrus Insight Review

What do you like best? Cirrus Insight is really helpful for adding contacts to Sales Force which is mostly what I use it for What do you dislike? I'd like reminders for my to do lists so that I don't have to manually click in Recommendations to others considering the product: Very helpful for not navigating into SalesForce, which is often a really cumbersome tool to use. I also feel like I save a lot of time by not having to go to SalesForce as often. What problems are ...

Easy and fast Access for Salesforce

What do you like best? The best function is the automatic function, when send emails directly noticed in Salesforce. What do you dislike? Once the program is started in gmail, it´s impossible to find the "minimize" function. the programm stays open. Additionally, it´s hard to find the "back" button What problems are you solving with the product? What benefits have you realized? when you have a lot of emails with clients it´s necessary to get a clear overview for all ...

Seamless experience with Cirrus, it helps where its needed.

What do you like best? - Email auto Sync with Salesforce - Ability to send reminders. - Meeting scheduling. What do you dislike? - It crashes from time to time and sometimes it disables itself. Maybe notifying the user that either Cirrus is disabled or that an update to the OS must be done in order not to lose Cirrus functionalities would be good. Recommendations to others considering the product: Go for it! What problems are you solving with the product? What ...

Good Product - Simple Things Could Make it Great

What do you like best? Super easy integration with Salesforce. Keeps me within my email rather than flipping back and forth between Salesforce What do you dislike? Wish I could hover over cases to have them appear in my side bar. Frequently stops syncing or I get logged out. Also wish I could see Chatter feed in the side bar. Haven't been able make appointment scheduling work for us appropriately. What problems are you solving with the product? What benefits have you realized? ...

Makes communication seamless and valuable.

What do you like best? I love how much I can get done in a short amount of time by using Cirrus. I appreciate that I can see how effective my communication is with our audience and utilize templates shared with my whole team. Technical support is wonderful as well. What do you dislike? When things go glitchy it can be hard to tell what to do to correct it, but support is awesome at following up to make sure things are working again. What problems are you solving with the ...