Cirrus Insight Reviews in June 2026: User Ratings, Pros & Cons

A useful tool for quickly and easily moving emails to Salesforce

What do you like best? Cirrus allows me to easily tag important email exchanges and move them to Salesforce. It also syncs with my calendar so that I can make changes to my Google calendar and those changes are reflected on the calendar my clients interface with to make appointments. What do you dislike? Sometimes Cirrus acts a little buggy. I've had issues where my calendar is not properly synced, and when I've contacted customer service they haven't been able to tell me why this ...

review October Ontruck

What do you like best? connection with Salesforce: it is really useful how it links my email and agenda activity with Salesforce , I never seen something similar and I will always push to bring it to my organization wherever i go. I don't know if it exists already but i would insert some tool for grabing phone calls also so that you could save emails and phone calls What do you dislike? some features of the interface. For example in Gmail it occupies a big part of the screen ...

Very good tool with minor problems

What do you like best? What I like best about Cirrus Insight is, that I don´t have to put Mails in SalesForce manually anymore. I always see if the contact I am writing to is in SalesForce, yet. It is really a big benefit in my daily work to have a tool seamlessly integrated into my Google Mail Account. Because my time is precious and I don´t want to wast it on a minor, but still important, tasks, Cirrus Insight helps me to organize and Focus on the important Tasks in my Day to day work. ...

An Integral Part of Our Team's Success

What do you like best? As someone focused on finding and closing new business partners, Cirrus Insight has become an integral part of my team's prospecting and account management workflows. The ability to monitor email opens by time and location, clicks on links and search for specific emails (and their open behavior) has been a game changer. It has definitely led to more closed accounts since being implemented! What do you dislike? Occasionally, Cirrus does cause my email to get a ...

The Tool for Efficiency & Sales

What do you like best? Easy setup and SF integration. Features such as tracking, templates, reminders, and more have made sales productivity a breeze. If you are looking for support in efficiency and productivity when it comes to Gmail, this is your go-to plug-in. What do you dislike? Nothing to really dislike, only perhaps a few hiccups here and there with logging emails and integration, but overall an excellent plug-in worthwhile to explore. Recommendations to others ...

Integrates wonderfully with our CRM

What do you like best? Being able to auto track emails that come in and go out has been an incredible feature! What do you dislike? Sometimes emails aren't captured and logged correctly in our CRM, but it's not often and easy to catch/fix. Recommendations to others considering the product: Go for it. It's a great product and it's significantly improved our productivity and efficiency in targeting motivated leads. What problems are you solving with the product? What ...

Excellent Utility for Workflow Improvement

What do you like best? I love the aspect of being able to have this attached to GMAIL and use Salesforce all in one browser tab. What do you dislike? Wish it was able to utilize every aspect of Salesforce within the extension. Recommendations to others considering the product: If you use GMAIL for your work flow and daily communication with internal employees or even clients, this software will make tracking your emails, communication, and anything else a breeze. What ...

Useful

What do you like best? It's useful to connect client correspondence with the SalesForce database. What do you dislike? Doesn't always pick up the correct client, and uses the previous person by mistake Recommendations to others considering the product: Generally useful but has a few glitches What problems are you solving with the product? What benefits have you realized? Ease of record keeping

Performance Issues ruin a potentially good product

What do you like best? The plug in in outlook that allows you to easily add contacts to salesforce is very helpful. Also having a customers contact info available at a glance when you click their email is great. What do you dislike? This application kills the performance on the computers at our organization. This is across the board, not just on my individual laptop. We pay for this service, but most people at our company have uninstalled and just use the salesforce bcc instead. ...

Transparency & Data Quality

What do you like best? Most helpful in my opinion is the automated synchronization to salesforce. Every Email i send or receive is automatically copied into my salesforce data base. This way i, or anybody in the company, never loses track. Also nice is the tracking function that shows you if someone already opened the e-mail or not, when did he opened it and so on. This gives you valuable information about the best timing for your email campaigns, prospecting and so on. What do you ...