Cirrus Insight Reviews in May 2025: User Ratings, Pros & Cons

Helpful tools to speed up business processes

What do you like best? The best feature is the ability to send available times and book a meeting without the painful back and forth. What do you dislike? Cirrus slows down my gmail inbox quite a bit, especially when I'm working with a long email chain. What problems are you solving with the product? What benefits have you realized? It's nice to have my emails logged to my clients directly, and it's much faster to book meetings.

Lots of great features that make my life easier - and still some bugs to work out

What do you like best? Cirrus is helpful because it eliminates needing 3+ different Chrome extension / add-ons to your Gmail (templates, scheduling, calendar, etc.) For me, syncing e-mails automatically to Salesforce is probably the biggest value. I also use the 'send later' feature quite a bit. Other features I like - adding a Salesforce contact directly from Gmail, open/click tracking metrics, and templates. I don't use it for scheduling, so can't speak to that. What do you dislike? ...

Cirrus

What do you like best? I like being able to send emails in bulk and tracking. What do you dislike? There are several errors when sending bulk emails. What problems are you solving with the product? What benefits have you realized? Bulk emails

Sales manager

What do you like best? SF logging automated and oli love being able to track emails to customer s What do you dislike? Slows of down my computer seems to heavy on the pc Recommendations to others considering the product: Slow learn What problems are you solving with the product? What benefits have you realized? Time saving sSlows

Easy to integrate and use

What do you like best? Intuitive design and easy to use based on my experience integrating with Gmail. What do you dislike? Encounters errors from time to time which disables the sync with Gmail. At times it is quite frustrating to re-sync. What problems are you solving with the product? What benefits have you realized? Productivity and activity tracking. Benefits realized - prioritizing tasks, time management, and efficient responses.

Transparency & Data Quality

What do you like best? Most helpful in my opinion is the automated synchronization to salesforce. Every Email i send or receive is automatically copied into my salesforce data base. This way i, or anybody in the company, never loses track. Also nice is the tracking function that shows you if someone already opened the e-mail or not, when did he opened it and so on. This gives you valuable information about the best timing for your email campaigns, prospecting and so on. What do you ...

Overall a good experince

What do you like best? It helps me log emails to salesforce quick and easy without any trouble. Otherwise, it takes a lot of time to manually log all the emails that we receive. What do you dislike? Sometimes it doesn't show the option to log for a few emails. Maybe it has something to do with how the salesforce database is set up. I'm not really sure. What problems are you solving with the product? What benefits have you realized? It helps me log emails to salesforce quick ...

Cirrus Insight Makes Email Tracking Easy

What do you like best? Cirrus Insight makes our email tracking from Outlook to SalesForce seamless. With the Cirrus Insight Outlook add-in right in your Outlook app, it allows you to see your clients details immediately and allows you to see if they have opened your email as well. What do you dislike? I honestly do not have any dislikes about. From the installation to daily usage, we see no problems utilizing this great tool. With 50+ users taking advantage of this software on a ...

Enjoying the new Cirus

What do you like best? I love that ability to set follow up reminders and how it all syncs. I also like the ability to share my calendar with potential people that I am meeting with, it saves a lot of time. What do you dislike? there have not been many gripes about the new cirrus, I have not fully explored it Recommendations to others considering the product: watch the videos and learn, powerful tool What problems are you solving with the product? What benefits have you ...

Cirrus Insight

What do you like best? Cirrus Insight helps our org cut down on Salesforce input and focus on sales and customer service. What do you dislike? Sometimes when a contact is not already in Salesforce, the process to update takes time from the customer service people who are focused on handling customer response as quick as possible. Recommendations to others considering the product: If cutting down email log times into Salesforce is your goal, then Cirrus Insight can ...