Cirrus Insight Reviews in June 2026: User Ratings, Pros & Cons

Perfect bridge between Gmail and Salesforce

What do you like best? The integration with Gmail and Salesforce makes redundant tasks quick & easy to achieve. It's a big time saver. The tool works beautifully and it's full of features, we're not using the 20% of then but we're already satisfied. Cirrus Insights simply makes Gmail a better product. What do you dislike? The size of the sidepanel can be a little too much for smaller screens (but you can hide it). What problems are you solving with the product? What ...

Excellent tool

What do you like best? The Salesforce integration is very useful What do you dislike? We are not able to accurately email tracking What problems are you solving with the product? What benefits have you realized? salesforce

Simple to Use - Powerful input to Salesforce

What do you like best? I love working from my email and being able to simply click "Add to Salesforce" to get my engagement with my recruit documented. Way better than working in LinkedIn to engage with recruits. Being able to view the transaction in Salesforce with just a click is also a great feature. What do you dislike? Every moment until you learn how to reduce the size of the CI display when you don't need it is a pain. But once you learn how to do it it takes no time at all. ...

Easy to integrate and use

What do you like best? Intuitive design and easy to use based on my experience integrating with Gmail. What do you dislike? Encounters errors from time to time which disables the sync with Gmail. At times it is quite frustrating to re-sync. What problems are you solving with the product? What benefits have you realized? Productivity and activity tracking. Benefits realized - prioritizing tasks, time management, and efficient responses.

Sales manager

What do you like best? SF logging automated and oli love being able to track emails to customer s What do you dislike? Slows of down my computer seems to heavy on the pc Recommendations to others considering the product: Slow learn What problems are you solving with the product? What benefits have you realized? Time saving sSlows

Flawed lifesaver

What do you like best? By far the most helpful tool is the email tracking and notification when someone opened an email. What do you dislike? The connection to Salesforce is very flawed. Multiple times I wasn't able to create a new lead / contact. Recommendations to others considering the product: Try to get an live video or talk to other users to really understand what Cirrus actually does and what not. What problems are you solving with the product? What benefits have ...

good base but it could be so much more

What do you like best? it is a big help to log my emails automatically and manually and I was very happy with the customer service when I needed it What do you dislike? calendar sync only works Salesforce > Google, not the other way around, but salesforce created events in google calendar don't show important information like location, guests or additional information. I also think that Cirrus could be so much more than just an email or calendar sync programm but as I was ...

Cirrus Inisght Review

What do you like best? When it works, Cirrus Insight is really helpful in that it syncs your emails directly to your CRM platform (such as Salesforce) and enables you to track your outreach and manage follow up. What do you dislike? The biggest challenges with Cirrus Insight are the number of glitches in the system. The software frequently uninstalls itself and requires re-downloading in order to get your emails to sync. What problems are you solving with the product? What ...

Nice tool to track everything in your email

What do you like best? It really helps you to know everything that happens related with your mails (statistics of open rate, response rate, ...). Also, the integration with Salesforce it's awesome: when I send an email to one of the customers, tracks automatically the event and the content. What do you dislike? Sometimes my gmail account becomes a little bit slower due to Cirrus, i guess. Also, I realised that the statistics that I get in "Performance Monitoring" are always 0%. ...

Some struggles but definitely a benefit for our Sales Team

What do you like best? Ease of use once it set up, Outlook is a tool, making it easy to link that activity to a contact or lead has been priceless. What do you dislike? Nothing, we have had some changes in our email structure that has made it difficult. Recommendations to others considering the product: Great tool What problems are you solving with the product? What benefits have you realized? Outlook is a tool and making it easy to link that activity to a contact ...