Cirrus Insight Reviews in May 2025: User Ratings, Pros & Cons

Good but buggy

What do you like best? Integration with SF can be quite good, when it's working What do you dislike? There are lots of times when Cirrus shuts down. Recommendations to others considering the product: Use the email reminders What problems are you solving with the product? What benefits have you realized? Great for keeping everything tracked in SF and additionally the reminder bells as it returns to your inbox is particularly helpful.

Email Tracking and Salesforce made simple

What do you like best? Cirrus allows me and my sales team the ability to seamlessly track outbound emails in Salesforce. Prior to Cirrus the team had to copy and paste email content in Salesforce... pretty time-consuming! What do you dislike? I wish Settings could be grouped. Cirrus administrative settings are org specific but I have different facets to Sales and even service teams who want the ability to have settings like defaults customized specifically to their sales/service ...

Works great for tracking emails

What do you like best? It's great ti see if clients opened your email and when. What do you dislike? A little sluggish sometimes and I feel like it slows down my email sometimes. What problems are you solving with the product? What benefits have you realized? Email opens and tracking

My Cirrus Insight Review

What do you like best? I like that Cirrus makes it easy for our Sales reps to track their communications with clients with minimal need for administration by our systems team. What do you dislike? I've experienced some performance issues with Gmail while using Cirrus at past orgs. This seems to have been mitigated however. What problems are you solving with the product? What benefits have you realized? Our Sales team works out of their inbox and it's essential to give them ...

Excellent email tracking

What do you like best? Cirrus insight is incredibly helpful when tracking email (this is the only function I use it for). Cirrus links well with Salesforce and allows me to type in a case number and add my email communication to a case for everyone to view. This is an excellent time saver and it streamlines my processes. It has allowed for more information to be spread quickly and it is easier to get the information where it needs to go. What do you dislike? The downside to Cirrus ...

Reliable tool to access our member account information, send email campaigns, schedule meetings, etc

What do you like best? The in email functionality allows you to set follow up reminders, schedule meetings, and generally manage your inbox seamlessly. What do you dislike? Cirrus Insight seems to "go down" on a regular basis. There could be improvements with reliability. Recommendations to others considering the product: Cirrus Insight was the first platform I used comming out of school and has been easy to use and very helpful for keeping Salesforce contacts up-to-date ...

Great way to connect Gmail to SF

What do you like best? Cirrus provides you a tool to connect not only your email correspondences into a specific SF account but also lets you sync events and tasks What do you dislike? Not being able to manually change fields and connections What problems are you solving with the product? What benefits have you realized? Wrok and hour tracking. a simple reporting tool.

Data Enrichment, but still kinda buggy and slow

What do you like best? I love the Salesforce integration. You're able to directly connect with a tab on the side of your email that gives SFDC details regarding the contacts you're interacting with. You can also always open the referenced contact directly in SFDC if you need to make edits or see more. What do you dislike? There are constant updates required and sometimes (when my internet is connecting) it will freeze my emails or send me 20 "error connecting" messages in a row. I ...

Great tool when it works

What do you like best? The email sync works great as well as the calender sync, it all look well intergrated into G Suite. What do you dislike? Logs me out from time to time and sometimes does not sync my emails well to SF. The logging out can be a bit of annoying as wlel since one might not notice that one is logged out and therefor go a whole day without logging emails into salesforce making the whole routine a bit more of work Recommendations to others considering the ...

Simple to Use - Powerful input to Salesforce

What do you like best? I love working from my email and being able to simply click "Add to Salesforce" to get my engagement with my recruit documented. Way better than working in LinkedIn to engage with recruits. Being able to view the transaction in Salesforce with just a click is also a great feature. What do you dislike? Every moment until you learn how to reduce the size of the CI display when you don't need it is a pain. But once you learn how to do it it takes no time at all. ...