Cirrus Insight Reviews in June 2026: User Ratings, Pros & Cons

A useful addition to Gmail

What do you like best? The most useful aspect of Cirrus is being able to save meetings and email straight into the Salesforce. Salesforce, although useful, is quite a clunky system and being able to upload info straight from Gmail is really useful, especially for busy Senior Colleagues. We also used the feature to autosave meetings from our teams calendars into Salesforce. This way we can keep track of all the meetings our team is having with companies and make sure no one is duplicated ...

Excellent email tracking

What do you like best? Cirrus insight is incredibly helpful when tracking email (this is the only function I use it for). Cirrus links well with Salesforce and allows me to type in a case number and add my email communication to a case for everyone to view. This is an excellent time saver and it streamlines my processes. It has allowed for more information to be spread quickly and it is easier to get the information where it needs to go. What do you dislike? The downside to Cirrus ...

My Cirrus Insight Review

What do you like best? I like that Cirrus makes it easy for our Sales reps to track their communications with clients with minimal need for administration by our systems team. What do you dislike? I've experienced some performance issues with Gmail while using Cirrus at past orgs. This seems to have been mitigated however. What problems are you solving with the product? What benefits have you realized? Our Sales team works out of their inbox and it's essential to give them ...

Works great for tracking emails

What do you like best? It's great ti see if clients opened your email and when. What do you dislike? A little sluggish sometimes and I feel like it slows down my email sometimes. What problems are you solving with the product? What benefits have you realized? Email opens and tracking

Email Tracking and Salesforce made simple

What do you like best? Cirrus allows me and my sales team the ability to seamlessly track outbound emails in Salesforce. Prior to Cirrus the team had to copy and paste email content in Salesforce... pretty time-consuming! What do you dislike? I wish Settings could be grouped. Cirrus administrative settings are org specific but I have different facets to Sales and even service teams who want the ability to have settings like defaults customized specifically to their sales/service ...

Great tool when it works

What do you like best? The email sync works great as well as the calender sync, it all look well intergrated into G Suite. What do you dislike? Logs me out from time to time and sometimes does not sync my emails well to SF. The logging out can be a bit of annoying as wlel since one might not notice that one is logged out and therefor go a whole day without logging emails into salesforce making the whole routine a bit more of work Recommendations to others considering the ...

Data Enrichment, but still kinda buggy and slow

What do you like best? I love the Salesforce integration. You're able to directly connect with a tab on the side of your email that gives SFDC details regarding the contacts you're interacting with. You can also always open the referenced contact directly in SFDC if you need to make edits or see more. What do you dislike? There are constant updates required and sometimes (when my internet is connecting) it will freeze my emails or send me 20 "error connecting" messages in a row. I ...

Reliable tool to access our member account information, send email campaigns, schedule meetings, etc

What do you like best? The in email functionality allows you to set follow up reminders, schedule meetings, and generally manage your inbox seamlessly. What do you dislike? Cirrus Insight seems to "go down" on a regular basis. There could be improvements with reliability. Recommendations to others considering the product: Cirrus Insight was the first platform I used comming out of school and has been easy to use and very helpful for keeping Salesforce contacts up-to-date ...

Great way to connect Gmail to SF

What do you like best? Cirrus provides you a tool to connect not only your email correspondences into a specific SF account but also lets you sync events and tasks What do you dislike? Not being able to manually change fields and connections What problems are you solving with the product? What benefits have you realized? Wrok and hour tracking. a simple reporting tool.

Cirrus Insight is a Time Saver

What do you like best? The tool is made for organizational purposes and makes sure that nothing falls through the cracks. What do you dislike? One thing that is very annoying is that many times throughout the week I am required to sign in again to Cirrus and validate my credentials. This uses up a lot of my time since I need to be confirming email address. I've even had to install and uninstall the extension since I cannot close or minimize the bubble it has. What problems are ...