Cirrus Insight Reviews in May 2025: User Ratings, Pros & Cons

Easy to use, but it does not integrate with iMail on a Mac.

What do you like best? The dashboard and how easy it is to find emails. What do you dislike? No integration with iOS devices is frustrating. Recommendations to others considering the product: If you are using a Mac and wish to use iMail, the Cirrus Insight functions will not integrate with the software. What problems are you solving with the product? What benefits have you realized? Email and activity tracking that is not logged into SF. also the ability to see if a ...

Beneficial for tracking client outreach, but too many other issues

What do you like best? That it automatically tracks my email and calls What do you dislike? It slows down my e-mail sends, if you aren't used to this at first you could go days with most of your emails ending up in drafts. When I turned on my calendar sync it duplicated all of my calendar events twice - creating 3 of every single event on my calendar. There is no way too automate the deletion so I need to do it manually and it messes up my meeting tracking numbers. What ...

Still Learning

What do you like best? What I like best about Cirrus Insights is that it easily integrates with Salesforce. What do you dislike? Takes up a lot of room on my email screen What problems are you solving with the product? What benefits have you realized? Still learning all the functionalities but I do like the email tracking function as well as the salesforce integration.

Great service but could use some UI/UX tweaks

What do you like best? My favorite features are the email tracking and the ability to create Salesforce tasks from an email. What do you dislike? The process to send mass emails is too convoluted. Recommendations to others considering the product: When scheduling emails, I suggest checking your drafts after the scheduled send time. Sometimes, they don't send and you have to do it manually. What problems are you solving with the product? What benefits have you realized? ...

issues with Cirrus

What do you like best? Cirrus, when working, is a useful tool, that meets my needs. What do you dislike? However, Cirrus often decides it does not want to work and properly sync to my salesforce ID, and on top of that also decides that it wants to log me out of my account. you also need to have support for safari for MacOS users, as that should be required on any product that is for Business use at this point Recommendations to others considering the product: Avoid it and ...

Relevant in everyday life.

What do you like best? Its integration with salesforce and gmail, generates reliable and important data for day-to-day and long-term use. The functions of tracking emails and sending later, are extremely useful. It synchronizes calendars with optimum efficiency. What do you dislike? The interface is not great and some hours fail. For example when using shortcuts, it usually fails. Sometimes it does not give the correct tracking data, but it is normal. What problems are you ...

Excellent product Cirrus

What do you like best? Tracks emails and adds to salesforce. Can look at email and jump to the salesforce record. Send later feature great. Tracking opens helpful. What do you dislike? It doesn't always load well. Have to restart and clear cookies often. Would be great to be able to pull up all opened/click emails at once so could focus on following up with those people. What problems are you solving with the product? What benefits have you realized? Tracking emails

Great communication integration tool!

What do you like best? Cirrus ties into my other apps that I use every single day at work, and easily tracks all my email communications. I like the tracking and analytics features on it as well, and it's a valuable tool that I use very often. It integrates so easily and quickly, and doesn't take up a lot of real estate on your computer/inbox. It's a very handy tool to have. What do you dislike? There are a lot of times where there are authorization issues, and this can go on for a ...

Cirrus helps me decide when to call the client

What do you like best? Notifying me when someone looks at my email.I also like when we are able to get an update regarding how many times they log in online. I was able to save multiple account due to cirrus. What do you dislike? I did not like the constant notifications. If I could change anything, it would be that. I am very happy with the program. What problems are you solving with the product? What benefits have you realized? I have not had any problems with Cirrus, I ...

Great tool for Recriutment

What do you like best? Cirrus Insight offers 90% of what I need to utilize in Salesforce, right in my inbox. It saves me loads of time from switching back and forth from my inbox to the CRM. What do you dislike? Sometimes the campaign functionality is a bit glitchy. Recommendations to others considering the product: Highly recommend using for staffing and recruitment purposes. Its user-friendly and adaptable. What problems are you solving with the product? What benefits ...