Cirrus Insight Reviews in June 2026: User Ratings, Pros & Cons

Great tool

What do you like best? Like that it tracks emails to SFDC + allows you to link with google cal for availabilities to share with clients What do you dislike? Everyone once in a while it will be buggy Recommendations to others considering the product: This is a great tool for adding email tracking to SFDC and calender scheduling What problems are you solving with the product? What benefits have you realized? Client scheduling + email tracking

Gives great insight.

What do you like best? Email Tracking, click tracking, synchrony with Salesforce. What do you dislike? Nothing that I can think of at this time. What problems are you solving with the product? What benefits have you realized? Email Response rates, helps formulate effective cadences.

Cirrus insight makes connecting with customers easier

What do you like best? I love the reminders and send later feature. I work with a lot of customers and cant remember all of the things I need to follow up on myself. I love how I can bounce an email back after a week to ensure my customer received it and ask if they have any questions. It allows me to save time, and be customer first. I also love the ability to share my calendar avails with the click of a button. Its great that it updates on its own, once a meeting is booked or a ...

Seamless email productivity tool

What do you like best? The best thing about Cirrus insight is that I rarely notice it is there. It has become a seamless part of my daily work, it tracks my activity in my companies CRM under the correct accounts and contacts and monitors my email read and response rates which helps direct my future efforts. It also plugs into Gmail seamlessly and improves my email experience by following up email chains and setting reminders for future events and travel plans. What do you dislike? ...

Great for what we need.

What do you like best? I love that cirrus gives us the ability to sync everything so that logging things like emails no longer take extra unnecessary time. We used to spend to much time trying to keep SalesForce up to date (which often meant it wasn't), now that process happens in the background! What do you dislike? In general I dont have any real complaints of cirrus at this time. Recommendations to others considering the product: Give yourself time to play around and ...

Relevant in everyday life.

What do you like best? Its integration with salesforce and gmail, generates reliable and important data for day-to-day and long-term use. The functions of tracking emails and sending later, are extremely useful. It synchronizes calendars with optimum efficiency. What do you dislike? The interface is not great and some hours fail. For example when using shortcuts, it usually fails. Sometimes it does not give the correct tracking data, but it is normal. What problems are you ...

Excellent product Cirrus

What do you like best? Tracks emails and adds to salesforce. Can look at email and jump to the salesforce record. Send later feature great. Tracking opens helpful. What do you dislike? It doesn't always load well. Have to restart and clear cookies often. Would be great to be able to pull up all opened/click emails at once so could focus on following up with those people. What problems are you solving with the product? What benefits have you realized? Tracking emails

Great communication integration tool!

What do you like best? Cirrus ties into my other apps that I use every single day at work, and easily tracks all my email communications. I like the tracking and analytics features on it as well, and it's a valuable tool that I use very often. It integrates so easily and quickly, and doesn't take up a lot of real estate on your computer/inbox. It's a very handy tool to have. What do you dislike? There are a lot of times where there are authorization issues, and this can go on for a ...

Cirrus helps me decide when to call the client

What do you like best? Notifying me when someone looks at my email.I also like when we are able to get an update regarding how many times they log in online. I was able to save multiple account due to cirrus. What do you dislike? I did not like the constant notifications. If I could change anything, it would be that. I am very happy with the program. What problems are you solving with the product? What benefits have you realized? I have not had any problems with Cirrus, I ...

Great tool for Recriutment

What do you like best? Cirrus Insight offers 90% of what I need to utilize in Salesforce, right in my inbox. It saves me loads of time from switching back and forth from my inbox to the CRM. What do you dislike? Sometimes the campaign functionality is a bit glitchy. Recommendations to others considering the product: Highly recommend using for staffing and recruitment purposes. Its user-friendly and adaptable. What problems are you solving with the product? What benefits ...