Cirrus Insight Reviews in June 2026: User Ratings, Pros & Cons

Easy to use, but it does not integrate with iMail on a Mac.

What do you like best? The dashboard and how easy it is to find emails. What do you dislike? No integration with iOS devices is frustrating. Recommendations to others considering the product: If you are using a Mac and wish to use iMail, the Cirrus Insight functions will not integrate with the software. What problems are you solving with the product? What benefits have you realized? Email and activity tracking that is not logged into SF. also the ability to see if a ...

Useful product!

What do you like best? I like the Calendar scheduler and Read Rate What do you dislike? I do not like that the extension logs out frequently What problems are you solving with the product? What benefits have you realized? I am able to book meetings with clients so easily! Integration with salesforce is great

Increase in Productivity is Key

What do you like best? The integration with Salesforce makes it easier than ever to be able to create a ticket, learn more about a contact, or a business. Being able to see when your emails are opened and viewed allows great insight into when to follow up with clients. What do you dislike? Nothing currently to dislike about Cirrus! Recommendations to others considering the product: Highly recommend for the professionals that need to move quickly, get things done, and ...

Great tool for collaboration.

What do you like best? Backtracking to previous conversations with other people on my team. What do you dislike? That it's not org-wide and automatically on everyone's machines during onboarding. Recommendations to others considering the product: Do it! What problems are you solving with the product? What benefits have you realized? When a team member leaves the company, their conversations are still visible. You can review whenever you need it if something comes up ...

issues with Cirrus

What do you like best? Cirrus, when working, is a useful tool, that meets my needs. What do you dislike? However, Cirrus often decides it does not want to work and properly sync to my salesforce ID, and on top of that also decides that it wants to log me out of my account. you also need to have support for safari for MacOS users, as that should be required on any product that is for Business use at this point Recommendations to others considering the product: Avoid it and ...

Great service but could use some UI/UX tweaks

What do you like best? My favorite features are the email tracking and the ability to create Salesforce tasks from an email. What do you dislike? The process to send mass emails is too convoluted. Recommendations to others considering the product: When scheduling emails, I suggest checking your drafts after the scheduled send time. Sometimes, they don't send and you have to do it manually. What problems are you solving with the product? What benefits have you realized? ...

Still Learning

What do you like best? What I like best about Cirrus Insights is that it easily integrates with Salesforce. What do you dislike? Takes up a lot of room on my email screen What problems are you solving with the product? What benefits have you realized? Still learning all the functionalities but I do like the email tracking function as well as the salesforce integration.

Beneficial for tracking client outreach, but too many other issues

What do you like best? That it automatically tracks my email and calls What do you dislike? It slows down my e-mail sends, if you aren't used to this at first you could go days with most of your emails ending up in drafts. When I turned on my calendar sync it duplicated all of my calendar events twice - creating 3 of every single event on my calendar. There is no way too automate the deletion so I need to do it manually and it messes up my meeting tracking numbers. What ...

Very impressive and helpful, Cirrus can improve your quality.

What do you like best? Smart buttons that streamline and organize our customer contact, the function to discover emails that we need to access and the shared calendar. What do you dislike? When you use the template you can't use hyperlink and we need to use the Gmail suite to have a Cirrus Insight connected. When Cirrus disconnect unexpected and we need to log in again. Recommendations to others considering the product: Cirrus makes your day-to-day leads and opportunities ...

Great tool for tracking communication

What do you like best? I like how Cirrus Insight helps me track my emails with Salesforce. I can see what account I am talking to and pull up information about the account without having to open another screen. It makes my day that much easier! What do you dislike? Sometimes it goes down and I have to reinstall it. Recommendations to others considering the product: Its very helpful when tracking communications! What problems are you solving with the product? What ...