Cirrus Insight Reviews in May 2025: User Ratings, Pros & Cons

Increase in Productivity is Key

What do you like best? The integration with Salesforce makes it easier than ever to be able to create a ticket, learn more about a contact, or a business. Being able to see when your emails are opened and viewed allows great insight into when to follow up with clients. What do you dislike? Nothing currently to dislike about Cirrus! Recommendations to others considering the product: Highly recommend for the professionals that need to move quickly, get things done, and ...

Great tool for collaboration.

What do you like best? Backtracking to previous conversations with other people on my team. What do you dislike? That it's not org-wide and automatically on everyone's machines during onboarding. Recommendations to others considering the product: Do it! What problems are you solving with the product? What benefits have you realized? When a team member leaves the company, their conversations are still visible. You can review whenever you need it if something comes up ...

Great tool for tracking communication

What do you like best? I like how Cirrus Insight helps me track my emails with Salesforce. I can see what account I am talking to and pull up information about the account without having to open another screen. It makes my day that much easier! What do you dislike? Sometimes it goes down and I have to reinstall it. Recommendations to others considering the product: Its very helpful when tracking communications! What problems are you solving with the product? What ...

Great tool

What do you like best? Like that it tracks emails to SFDC + allows you to link with google cal for availabilities to share with clients What do you dislike? Everyone once in a while it will be buggy Recommendations to others considering the product: This is a great tool for adding email tracking to SFDC and calender scheduling What problems are you solving with the product? What benefits have you realized? Client scheduling + email tracking

Gives great insight.

What do you like best? Email Tracking, click tracking, synchrony with Salesforce. What do you dislike? Nothing that I can think of at this time. What problems are you solving with the product? What benefits have you realized? Email Response rates, helps formulate effective cadences.

Cirrus insight makes connecting with customers easier

What do you like best? I love the reminders and send later feature. I work with a lot of customers and cant remember all of the things I need to follow up on myself. I love how I can bounce an email back after a week to ensure my customer received it and ask if they have any questions. It allows me to save time, and be customer first. I also love the ability to share my calendar avails with the click of a button. Its great that it updates on its own, once a meeting is booked or a ...

Seamless email productivity tool

What do you like best? The best thing about Cirrus insight is that I rarely notice it is there. It has become a seamless part of my daily work, it tracks my activity in my companies CRM under the correct accounts and contacts and monitors my email read and response rates which helps direct my future efforts. It also plugs into Gmail seamlessly and improves my email experience by following up email chains and setting reminders for future events and travel plans. What do you dislike? ...

Great for what we need.

What do you like best? I love that cirrus gives us the ability to sync everything so that logging things like emails no longer take extra unnecessary time. We used to spend to much time trying to keep SalesForce up to date (which often meant it wasn't), now that process happens in the background! What do you dislike? In general I dont have any real complaints of cirrus at this time. Recommendations to others considering the product: Give yourself time to play around and ...

Very impressive and helpful, Cirrus can improve your quality.

What do you like best? Smart buttons that streamline and organize our customer contact, the function to discover emails that we need to access and the shared calendar. What do you dislike? When you use the template you can't use hyperlink and we need to use the Gmail suite to have a Cirrus Insight connected. When Cirrus disconnect unexpected and we need to log in again. Recommendations to others considering the product: Cirrus makes your day-to-day leads and opportunities ...

Useful and organized

What do you like best? Ability to have emails tracked without having to manually do it. What do you dislike? Sometimes the integration kicks you out, out of nowhere What problems are you solving with the product? What benefits have you realized? Emailing tracking and salesforce connection