NEWJoin 2M+ software buyers|Get Weekly Insights, Trends & Expert PicksSubscribe free →

9.1

SpotScore

CircleLoop - Call Center Software

CircleLoop Reviews in September 2026: User Ratings, Pros & Cons

Effortless communication, optimized customer experience.

4.07

Add to compare

Starts from $6.45 / User / Month

Start Free Trial

CircleLoop Reviews & Ratings

4.07

Very Good

Based on 149 ratings & 179 reviews

Are you using CircleLoop?

Rating Distribution

Excellent

(133)

Very Good

(8)

Good

(6)

Poor

(12)

Terrible

(20)

Spotsaas Editor’s POV

CircleLoop is a communication software with mixed user feedback. Strengths include low pricing and responsive support—the team typically replies quickly to tickets. Weaknesses include call quality issues, unreliable call forwarding, and limited international calling options. Before shortlisting, verify call quality in your region during a demo, test call ...Read more

CircleLoop pros and cons

  • Efficient and helpful customer support team that is responsive to user needs and requests.

  • Quick and smooth setup process with personalized configurations, especially for new users.

  • User-friendly interface that simplifies navigation and usage for both mobile and desktop applications.

  • Good value for the service provided, making it suitable for small businesses looking to save costs.

  • Recent decline in service quality leading to frequent bugs, issues, and unreliable performance, affecting user experience negatively.

  • Complications and delays in the process of canceling accounts or transferring numbers, causing frustration and hindrance in user mobility.

Filter results

Sort by :

Relevance
Relevance
Highest-Rated
Lowest-Rated
Least-Recent
Most-Recent

Share this page

Showing 161-170 out of 179

AU

Anonymous User

11/26/19

4 out of 5

"Easy to use. No fuss"

What do you like best about CircleLoop? The ability to have an internet based telephone number, but also able to have it forwarded to a mobile when not able to pick it up at the computer. What do you dislike about CircleLoop? Sometimes the service is glitchy, but to be fair, the Circleloop team generally sends emails out explaining that they are aware of it and are on top of fixing it, and it usually is fixed very quickly. Recommendations to others considering CircleLoop: Cirlceloop is an ...

Read more

WB

Wayne Bettess

11/17/19

3 out of 5

Great idea and back end system is very…

Great idea and back end system is very good, unfortunately i experience countless drop calls so had to cancel

AU

Anonymous User

10/29/19

2 out of 5

"A bit temperamental and invasive"

What do you like best about CircleLoop? I lik the fact that is has a phone and desktop app which can also be used for conference calls What do you dislike about CircleLoop? Poor connection on conference call. Loads of bugs when other people answer the phone in the office and it keeps ringing on my phone. Cuts out. What problems is CircleLoop solving and how is that benefiting you? None.

UI

User in Design

10/29/19

2 out of 5

"A bit temperamental and invasive"

What do you like best? I lik the fact that is has a phone and desktop app which can also be used for conference calls What do you dislike? Poor connection on conference call. Loads of bugs when other people answer the phone in the office and it keeps ringing on my phone. Cuts out. What problems are you solving with the product? What benefits have you realized? None.

AU

Anonymous User

10/26/19

5 out of 5

"Click to dial! "

What do you like best about CircleLoop? As someone making 100 plus calls a day, picking up and handing a normal phone got a bit repetitive. However since moving to circleloop it's allowed me to wear a headset and simply click numbers to call. What do you dislike about CircleLoop? It can be a bit temperamental and log me out often. Since the latest update this has improved though. Recommendations to others considering CircleLoop: Get a good quality headset to go with it and you'll notice ...

Read more

SP

Stuart P

10/23/19

4.5 out of 5

"A great VOIP product backed up with helpful support"

What do you like best about CircleLoop? My favourite part of using CircleLoop is its simplicity. Download the app for mobile or desktop, setup my numbers and I'm up and running. Add to that the ability to toggle call recordings and view call analytics on both mobile and desktop is a huge bonus. I also like that the support team at CircleLoop is top notch, they are always super helpful and get back to me quickly to resolve any issues I might have. What do you dislike about CircleLoop? At the ...

Read more

BR

Bradford Rogers

08/28/19

5 out of 5

Great system and service!!!!!

We have found the Circle Loop system to be excellent and would recommend it to anyone the customer service is great!

AU

Anonymous User

08/28/19

5 out of 5

"Brilliantly efficient VOIP"

What do you like best about CircleLoop? Just super easy to use on both desktop and mobile. Really slick UI and integrates very well with other business tools and CRMs. What do you dislike about CircleLoop? Honestly, struggling to think of any! Sometimes when my iPhone has been on the lock screen, it takes a moment to reconnect to a network? That’s really it! What problems is CircleLoop solving and how is that benefiting you? Full integration with Pipedrive and ability to automate logging of ...

Read more

CI

Consultant in Computer Software

08/28/19

5 out of 5

"Brilliantly efficient VOIP"

What do you like best? Just super easy to use on both desktop and mobile. Really slick UI and integrates very well with other business tools and CRMs. What do you dislike? Honestly, struggling to think of any! Sometimes when my iPhone has been on the lock screen, it takes a moment to reconnect to a network? That’s really it! What problems are you solving with the product? What benefits have you realized? Full integration with Pipedrive and ability to automate logging of call times, ...

Read more

KW

Katie Woodhams

08/28/19

5 out of 5

Happy Customer

Affordable, easy to use and helpful team to answer any queries.

Free vendor scorecard

Evaluate CircleLoop objectively with the call center software scorecard

A weighted call center software vendor scorecard to score CircleLoop against your real requirements — not the marketing.

  • Weighted criteria you can edit
  • Score multiple vendors side-by-side
  • Shareable with your buying committee

No file downloads on screen — we email it to you. One-click unsubscribe anytime.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].