ChurnZero Reviews in June 2025: User Ratings, Pros & Cons

"ChurnZero for all"

What do you like best about ChurnZero? Automation of emails, alerts and segmentation. Easy to use. What do you dislike about ChurnZero? Some limitations in segmentations and automation What problems is ChurnZero solving and how is that benefiting you? Streamlining outreach to contacts and improving workflow efficiency.

"ChurnZero for all"

What do you like best about ChurnZero? Automation of emails, alerts and segmentation. Easy to use. What do you dislike about ChurnZero? Some limitations in segmentations and automation What problems is ChurnZero solving and how is that benefiting you? Streamlining outreach to contacts and improving workflow efficiency.

"Great Overall Overview with the little extra ^^"

What do you like best about ChurnZero? As we did not have such a tool to have a better understanding our cutomers, ChurnZero turned out to be a great win for our Customer Success Team (and beyond) What do you dislike about ChurnZero? As an administrator I am not able to delete Accounts. I talked to CZ support and they would delete it when I send a list of all accounts to be deleted, but I really would like to handle this on my own to be way more flexible. What problems is ChurnZero solving ...

"Great Overall Overview with the little extra ^^"

What do you like best about ChurnZero? As we did not have such a tool to have a better understanding our cutomers, ChurnZero turned out to be a great win for our Customer Success Team (and beyond) What do you dislike about ChurnZero? As an administrator I am not able to delete Accounts. I talked to CZ support and they would delete it when I send a list of all accounts to be deleted, but I really would like to handle this on my own to be way more flexible. What problems is ChurnZero solving ...

"Having the ability to integrate my entire day into one easy to use platform has been huge!"

What do you like best about ChurnZero? I have an amazing amount of control to view things as high as I'd like or as granular as I'd like. What do you dislike about ChurnZero? IF I had to find something to dislike it would be that when a pipeline gets stuck I may need to wait to complete tasks. What problems is ChurnZero solving and how is that benefiting you? ChurnZero is solving the challenge of setting reminders on my calendar to do something elsewhere. Where in CZ I can create a task and ...

"Having the ability to integrate my entire day into one easy to use platform has been huge!"

What do you like best about ChurnZero? I have an amazing amount of control to view things as high as I'd like or as granular as I'd like. What do you dislike about ChurnZero? IF I had to find something to dislike it would be that when a pipeline gets stuck I may need to wait to complete tasks. What problems is ChurnZero solving and how is that benefiting you? ChurnZero is solving the challenge of setting reminders on my calendar to do something elsewhere. Where in CZ I can create a task and ...

"I'm loving all the customer data compiled into one place."

What do you like best about ChurnZero? I love all the customer data compiled into one place. Not only can we track customer usage in our platform, but our teams can also communicate through ChurnZero and track the progress of our users. What do you dislike about ChurnZero? I don't have any dislikes yet. It's a vast product with lots of settings to learn but that just helps in the long run to track every detail we want to monitor. What problems is ChurnZero solving and how is that benefiting ...

"ChurnZero has the tools and features"

What do you like best about ChurnZero? ChurnZero has the tools and features to make Customer Success a slam dunk for any company. With its auto-notifications and scoring system, we can easily monitor our customers. What do you dislike about ChurnZero? Some of the data inputs could be more automated. What problems is ChurnZero solving and how is that benefiting you? ChurnZero has the tools and features to make Customer Success a slam dunk for any company. With its auto-notifications and ...

"I'm loving all the customer data compiled into one place."

What do you like best about ChurnZero? I love all the customer data compiled into one place. Not only can we track customer usage in our platform, but our teams can also communicate through ChurnZero and track the progress of our users. What do you dislike about ChurnZero? I don't have any dislikes yet. It's a vast product with lots of settings to learn but that just helps in the long run to track every detail we want to monitor. What problems is ChurnZero solving and how is that benefiting ...

"ChurnZero has the tools and features"

What do you like best about ChurnZero? ChurnZero has the tools and features to make Customer Success a slam dunk for any company. With its auto-notifications and scoring system, we can easily monitor our customers. What do you dislike about ChurnZero? Some of the data inputs could be more automated. What problems is ChurnZero solving and how is that benefiting you? ChurnZero has the tools and features to make Customer Success a slam dunk for any company. With its auto-notifications and ...