Reduce churn and grow your customer base.
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Starts from $79/Month when Billed Yearly
Churn360 is a customer success platform that excels in ease of use, seamless implementation, and exceptional customer support. Users appreciate its intuitive workflow design, centralized customer data hub, and robust feature set. The platform's dashboard and integration capabilities streamline work planning and provide a comprehensive view of customer ...Read more
Provides effortless implementations and excellent dashboard for easy task planning.
Exceptional customer support contributes to its reliability and simplicity.
Centralizes customer data, offering a unified perspective for strategic decision-making.
Offers intuitive design and easy navigation, enhancing user experience.
The platform's extensive features and customizations may be overwhelming for new users without adequate support.
Limited customization options such as not being able to customize the dashboard or workspace fully.
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RK
Rajat K
08/05/22
"One Platform to address all your CS needs !"
What do you like best about Churn360? Churn 360 provides insight into the customers who need immediate attention based on their Health Score. It is customizable as per our needs, flexible even. Makes retention a bit easy as we know whom to reach out to and when to reach out ! Acts as a single source of truth for CSMs. What do you dislike about Churn360? Churn 360 is quite an extensive application hence not so easy to configure. Although their onboarding process helps in training on the ...
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SG
Saksham G
08/04/22
"A very flexible and solution for CSMs and beyond"
What do you like best about Churn360? The fact that I am able to view and manage multiple touchpoints in a customer's journey for a client makes Churn360 a great platform to work. What do you dislike about Churn360? Nothing for now. Not faced any issues with the tool yet. What problems is Churn360 solving and how is that benefiting you? One view of multiple customer success managers is something that I always wanted and I am able to achieve with Churn360.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
