Chrome River Expense Reviews in May 2025: User Ratings, Pros & Cons

Compliance via configuration

What do you like best? There are a few great benefits - paperless process, expense tracking, small but great features like memorizing claims. But one of the biggest benefit and a win is Expense policy configured within the system - limits, allowances, warnings and violations. Having all these rules configured within the system allows the responsible team address the exceptions more effectively. What do you dislike? Implementation wasn't the easiest - the rule sheets are not user ...

Expense Tool

What do you like best? Email communication about features released. What do you dislike? Support resource to be available during client time zone. Recommendations to others considering the product: Good Solution What problems are you solving with the product? What benefits have you realized? Time saving

Workflow at it's best

What do you like best? The elimination of paper receipts. By having tools like Chrome River Snap or just uploading right from your workstations, this gives users a quick and thorough way to get their Expense Reports in. What do you dislike? Not much to dislike. The system stands by it's purpose. More reporting options would always be helpful Recommendations to others considering the product: Make sure prior to go live, that you have the process ready so you can begin ...

Chrome River Expense

What do you like best? The OCR capability is very impressive - accurately captures the majority of receipt information without employee input. We also love the mileage calculator. What do you dislike? We had to work creatively with our implementation coordinator to create internal controls for a small organization. Some of the rules and security features in the Invoice product do not work the same way in Expense, and vice versa. What problems are you solving with the product? ...

Expense report

What do you like best? Like that the expense report is all digital and no more paper expense report. What do you dislike? The way you can see approvals on the expense report when reviewing it. Recommendations to others considering the product: That of you looking for paperless this is the program to go with. Love the mobile version of receipts. The approval of items before it gets to ap to pay. What problems are you solving with the product? What benefits have you ...

Simple and Easy to Use

What do you like best? I like how simple and easy it is to use this software. I use it to submit my expense reports for the law firm that I work at. I can submit requests in behalf of other people in the firm and it is pretty quick and easy to go around. It feels like its very simple that anyone even those with little to no experience with expense reports can do. You just create a title for the expense, add the date, and start inputting expenses. I like how they have categories for ...

This is much better that Banner T&E

What do you like best? Implementation was straightforward, my customers love the UI, and it is quicker, easier, and more accurate that the previous system. What do you dislike? The project was well underway before they contacted us in ITS. That caused complications that were not caused by Chrome River. Recommendations to others considering the product: Make sure that ITS is involved from the start. What problems are you solving with the product? What benefits have you ...

Easy, Institutive and Paperless!

What do you like best? Compliance Messages and Submit compliance help you build your application to catch incorrect documents or perhaps fraudulent documents before they are submitted. The ability to make adjustments or return reports helps cut down on incorrect documents being published. What do you dislike? Analytics is slow and not too intuitive. HOWEVER, with the new and improved Mercury Reports anyone can easily create, edit, run and schedule reports, EASY PEASY! ...

Chrome River...A Lazy River Without a View

What do you like best? I like that my employer uses an interconnected system for tracking travel and reimbursement expenses. Everything is linked here, and CR guides you to accurately complete your information. What do you dislike? Quite frankly, Chrome River has an ugly aesthetic. It looks clunky and, at times, it acts clunky. Its dated appearance, and clear preference for PC-based users, makes it inaccessible for a wide variety of users. What problems are you solving with the ...

Recently Switched to Chrome River EXPENSE

What do you like best? Very happy with the ease of entering expenses. Easy to navigate and populate saving me lots of time, freeing me up to get to other tasks. What do you dislike? No negatives yet. I'm still getting used to the interface but it has been an easy transition. What problems are you solving with the product? What benefits have you realized? Time savings and less input errors from using the receipt upload pricess.