Chrome River Expense Reviews in May 2025: User Ratings, Pros & Cons

Overall, a great product for Travel & Expense Management

What do you like best? The UI is very intuitive and easy to train to employees. Chrome River provides the flexibility to customize expense types, validation rules and messages, while keeping the user experience in mind. our employees (including myself) are able to easily navigate to complete day to day activities. I also really like the apps that help to simplify the expense reporting and receipt capture. What do you dislike? Reporting is slow. It is a very robust reporting tool ...

Chrome River - Solution to Expense Management

What do you like best? This system has automated most of the manual work. Corporate card transactions load into Chrome River automatically and also selects the expense type automatically based on the merchant category code. It has very useful features like image reading, Hotel Folio, CR SNAP etc. This helps to merge the receipt with its transactions automatically and users can create and submit the expense easily. It is more easy with Chrome River mobile application too. What do you ...

Easy, Institutive and Paperless!

What do you like best? Easily configurable to address your needs yearly, monthly, even weekly! Compliance Messages and Submit compliance help you build your application to catch incorrect documents or perhaps fraudulent documents before they are submitted. The ability to make adjustments or return reports helps cut down on incorrect documents being published. What do you dislike? Analytics is slow and not too intuitive. HOWEVER, with the new and improved Mercury Reports anyone can ...

Chrome River is a good/customize-able tool

What do you like best? I like how custom the tool can be with various expense types, delegation, allocations for data tracking, etc. What do you dislike? The tool only recently came out with a mobile app, and the data capture is limited, but thanks to the ability to customize things in a big way it has allowed us to morph the tool into our business needs Recommendations to others considering the product: It is a great tool that is always improving, so if it meets your needs ...

Chrome River EXPENSE is incommodious

What do you like best? Chrome River Expense interface is very clean and easy to navigate. I specifically love that you can send your receipts straight to your Chrome river account. This makes receipt tracking while traveling for work 10x easier and it's nice to have them all in one place when you go back to reconcile your expenses. What do you dislike? My biggest complaint is that many of the fill in the blank boxes are not editable once you have moved to the next screen. As a ...

Worday is more end user friendly

What do you like best? It allows you to add notes to expenses, integrate with Uber, and take pictures through the app that upload automatically. What do you dislike? It isn't intuitive like Workday. I am not sure why the user interface has to be jumbled and split. Recommendations to others considering the product: I would find an alternative if I had the option. I wish we still had Workday. What problems are you solving with the product? What benefits have you realized? ...

It's fairly easy to use and sending in receipts via email is game-changing.

What do you like best? Sending in receipts over email makes life 1000x easier! It's also a nice interface and most things are intuitive. What do you dislike? When you add multiple expense items, it replicates the type on the first item so you have to constantly update that field which gets a little tedious. Other than that, some times it's a little hard to know what portion of the screen your closing or trying to scroll up and down on because there are windows in windows. What ...

Easy to use once you get the hang of it...

What do you like best? I like that Chrome River allows me to submit expense reports electronically. It is a much easier method than sending physical reports to our accounting department. What do you dislike? It can be confusing to use at first. Finding the correct place to click to go back or to enter into a report or to delete something or to enlarge an image; not very clear and concise. What problems are you solving with the product? What benefits have you realized? ...

Chrome river is one of the best products We've ever used!

Workflow at it's best

What do you like best? The elimination of paper receipts. By having tools like Chrome River Snap or just uploading right from your workstations, this gives users a quick and thorough way to get their Expense Reports in. What do you dislike? Not much to dislike. The system stands by it's purpose. More reporting options would always be helpful Recommendations to others considering the product: Make sure prior to go live, that you have the process ready so you can begin ...