Chrome River Expense Reviews in May 2025: User Ratings, Pros & Cons

Part of my daily work life, extremely simple

What do you like best? Simplicity, software & apps are easy to use and implement, customer support is amazing, awesome training videos and classes What do you dislike? Implementing during Covid-19 was a bit hard, but Chrome River's implementation team was amazing and very dedicated. Recommendations to others considering the product: Talk to the Chrome River Team, call as many current customers as you can. What problems are you solving with the product? What benefits ...

Much Better than our Prior Provider

What do you like best? The ease of use has been the biggest benefit for us. We have a fair number of credit card holders in the field who aren't the most tech savvy. Having something that provides a better UI/UX has been helpful when implementing. What do you dislike? We have had some minor hiccups when integrating with our ERP. However, I am happy to report that customer support has been good and have resolved most of our issues. What problems are you solving with the ...

User friendly with an app!

What do you like best? The overall user experience is so much better than our previous expense system. Users love that they can create and approve expense reports from their phone or tablet. The tiles make it easy to choose the correct expense type. The ability to capture receipts in multiple ways ( from the Snap App, email, taking a picture, drag and drop or browse for a saved file) makes it work well for all types of users. You can have all your receipts ready and waiting for you if ...

Very Flexible Travel Expense Software

What do you like best? Chrome River Expense provides a lot of flexibility which allows the software to be configured to your organization's business rules. The ability to customize as processes provides for a great partnership! What do you dislike? Our organization has been with Chrome River for 3 years and during that time we have experienced issues with the response time for Support, however, this is improving. Chrome River is empowering admins with the ability to make many of ...

Great Visibility on Business Expenses

What do you like best? Integration with our corporate card program has been such a time saver. All users are able to track and expense their incurred business expenses in a timely fashion, and that helps with decision making. We also integrate with our travel agency, so expencing full trips now take way less time. What do you dislike? Setting up the routing rules was a challenge with some of the exceptions we had to work through, but once the time was spent to consider everything, ...

Chrome River - best cloud app for the Expense Management

What do you like best? I really enjoy everything about this app - we have the opportunity to customize a lot of functionalities. Each month we are receiving the upgrades and enchancements - the app is constantly developing to meet customer's needs. I like the Service Desk, Training resources, tutorial videos and detailed documentation. We have the "University" which is a really great option for admins. THe tool itself is user friendly, very nice designed and the Snap APP tool for ...

Compliance via configuration

What do you like best? There are a few great benefits - paperless process, expense tracking, small but great features like memorizing claims. But one of the biggest benefit and a win is Expense policy configured within the system - limits, allowances, warnings and violations. Having all these rules configured within the system allows the responsible team address the exceptions more effectively. What do you dislike? Implementation wasn't the easiest - the rule sheets are not user ...

Chrome river for expense filing review

What do you like best? Chrome River is an easy to use expense filing software. You can email pictures to the email ID provided and it will be attached to your expenses. It also shows the category under which you filed your expense which can then generate a report showing how much money was spent on a certain category. It will also show the approvers and on what date which approver approved it. It also integrates with the accounting software making the process seamless What do you ...

Chrome River Expense Review

What do you like best? Chrome river interface is very simple and easy to use. You can use the app in mobile. Reporting and Analytics which is very useful to gather data and do some research. What do you dislike? As of now Chrome River doing well in our organization. However there is always a scope of improvement. What problems are you solving with the product? What benefits have you realized? As an expense auditor it's very easy to check the expenses in category wise and ...

5 Star Review

What do you like best? The flexibility of using Chrome River Expense is so valuable during this time while we are teleworking. Not only can we continue to operate and reconcile travel expenses, we can also keep our travelers apprised of travel alerts and warnings and in the end we will be able to track where they have been and where they need to go. What do you dislike? Since I am an administrator, there is not much to dislike. If I had to pick one, I wish I could create reports ...