Chrome River Expense Reviews in May 2025: User Ratings, Pros & Cons

ChromeRiver expense

What do you like best? This was the challenge from our CFO last year. He wanted us to find ways to do things more efficiently and to eliminate paper. What better way then to tackle the expense reimbursement process? What we love about Chrome River is that you can take pictures of receipts with your smart phone and upload/email them to your account. eMail approvals are super easy, plus you can can view any receipt you want to by clicking the link. We also love the fact that we can design ...

Good tool for expense

What do you like best? Nice tool for creating exporting and managing expense What do you dislike? Tool is slow sometime cumbersome and take time to load What problems are you solving with the product? What benefits have you realized? Integrates with American express

Everyone complains about it

What do you like best? It doesn’t use paper, although it might work better if it did. What do you dislike? All of my coworkers complain about having to deal with Chrome River. It is klunky and the interface doesn’t make sense. Many times the menus are context sensitive, but their contents don’t actually change, so you aren’t aware that the functions provided by the menu items have changed. And it doesn’t always change, so you end up just poking around every time you use it, as if ...

Our University has been live for almost a year

What do you like best? I love the Tracking Feature the most. In the past, our paper forms were lost in the mail or on someone's desk but now everything is time and date stamped to know exactly where it is. No more wondering who didn't do their part. What do you dislike? Trying to think if there really is anything I do dislike.......nope, can not think of one. The Help-Desk staff are friendly, the software works as promised, so nothing really comes to me. Recommendations to ...

Chrome River expense reimbursements

What do you like best? Chrome River is very customizable. Rules are easy to amend and the back end administration access is extensive. Chrome River as a company is constantly innovating and adding new features and abilities. Even the platform itself has been updated and keeps improving. The company listens to their client needs and responds. What do you dislike? Report writing could be better. Because the program is so customized to your own policies, the collection of the data can ...

Easy to use

What do you like best? I love the gui and how easy it is to submit an expenses and have it go through the proper approval processes What do you dislike? I am an admin on my team and i manage the routing rules. The routing rules spreadsheet is confusing and hard to manage and difficult to learn Recommendations to others considering the product: have someone dedicated to learning how the routing rules work What problems are you solving with the product? What benefits have ...

Easy to Use

What do you like best? Chrome River is easy to use and very intuitive. What do you dislike? I do not have anything negative to say regarding Chrome River. Recommendations to others considering the product: N/A What problems are you solving with the product? What benefits have you realized? Easily viewing and paying company expenses. Benefits are that it is easy for me to track my monthly expenses and pay any balances.

Chrome River Expense Review

What do you like best? The automation of routing rules and state compliance items What do you dislike? The lack of consistency through the help -desk Recommendations to others considering the product: Be sure to know what your constituents need to get their jobs done. Include multiple departments and users into a User Group to create ideas and strategies. What problems are you solving with the product? What benefits have you realized? Time reduction in paper-flow; ...

Been on Chrome River Over a Year Now

What do you like best? I love the easiness of reviewing reports and the way that it simplifies the necessary financial information that end users have to use (such as the allocation and expense type). I love the ability to quickly return expenses that need more information, documentation, or other changes - no more sending the paperwork through campus mail and then waiting a few days to get it back. We have several employees that are again change of any kind so are fighting us on this ...

Mobile Expenses

What do you like best? Best about ChromeRiver is the ease with which expenses can be created by just using the click of a receipt picture. Very simple to implement and easy to integrate with new and old ERP systems. What do you dislike? Administration tools and Reporting tools are not the greatest of the tools. Reporting is very weak and not easy to learn and use it. Better reporting tools and administration tools will help enhance the product. Customer service can be improved too. ...