Chorus Reviews in May 2025: User Ratings, Pros & Cons

"Chorus allows me to listen to my calls and see where I can improve and become better!"

What do you like best? It allows me to review my calls and where I made mistakes. I can also listen in on other reps from my team to see different ways to express the same message but with a new technique.

"Chorus.ai is a must for any company looking to grow"

What do you like best? I love how it breaks down each call giving not only stats but ways on how to improve and master my craft.

"A good tool to learn from"

What do you like best? The best feature is the "next steps" tool. This allows chorais users to pinpoint where next steps are made and the conversation around these steps.

"Great experience, allows me to listen to my calls and others. Easy to use"

What do you like best? Easily navigated to find things that you need and want to listen to.

"The ultimate call review technology1"

What do you like best? I like that you have the ability to filter the call types you are looking to review, the length of the call, and it even includes the amount of talk time each side of the conversation had so you can improve your ratio. I like the idea that I can share and tag others in my calls to allow them to review. I can also listen in on other people's calls and hear how they are responding to pushback and the different methods they use when on calls with their merchants.

"Chorus has been a GREAT tool! Please utilize this amazing software!"

What do you like best? Super easy to look up calls and videos that relate to your sales process. Love the metrics about who spoke the most, keywords, everything! I also like how easy it is to search for certain reps and types of calls too. Makes it easy to find exactly what I need to listen to. Again, this is a great learning tool that I highly recommend to all who are just beginning to make cold calls or talk with warm leads over the phone!

"Automatically gather performance statistics on your meetings with Prospects"

What do you like best? The tool allows for immediately capture and performance statistics on meeting. The licensing model allows for great collaboration across teams. Easy lift to implement and get running

"Great Platform"

What do you like best? I love that everything is in one place making my processes much faster. This has helped me become a greater presence in my customers lives and helped me solve problems even sometimes before they occur.

"Excellent software for training and self evaluation, a must have for your team"

What do you like best? Chorus is a detailed look at the structure of your calls. It irons out the talk time between both parties, can pinpoint areas where key words or phrases have been used based on what the team is looking for. It also has the ability to sense filler words and monologuing to eliminate those behaviors. You can skip to particular points in a call and even ask for feedback from your team. Team members can access other employees' calls and make evaluations for coaching. Calls ...

"Nothing to complain about!"

What do you like best? I love being able to hear top performers' talk tracks as I am a newer employee. I am always looking for different ways to explain our product and how we can provide value. I am able to identify patterns in my own talk tracks as well including negative aspects such as filler words. I am also able to go back and listen to calls that I think went well to increase my confidence in my sales abilities. I am really bad at following up after a call so the fact that I can give ...