Transforming conversations into valuable insights.
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Chorus offers custom pricing plan
Chorus is a standout conversation intelligence platform that equips sales teams with the tools to deeply analyze customer interactions and improve performance. Its robust features—like real-time signal detection, integrated dialers, and custom learning program capabilities—make it an invaluable asset for sales-driven organizations. What sets Chorus apart is its ...Read more
Chorus captures and analyzes customer interactions in real-time, providing rich insights that help sales teams understand buyer behavior and improve communication strategies.
The platform’s ability to identify business and sales signals ensures that key topics and themes are highlighted automatically, saving time and improving focus on actionable insights.
With video conferencing, sales engagement tools, and a dialer built-in, Chorus functions as a unified solution for modern sales teams.
Sales managers can provide immediate feedback and training based on live conversations, enhancing team performance and accelerating learning.
Although it supports voice and video, the absence of native chat functionality may hinder teams who prefer multichannel communication within one platform.
For teams new to conversation intelligence, setting up and fully leveraging all features of Chorus might require significant onboarding and training.
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UI
User in Information Technology and Services
05/28/20
"Chorus is a great tool and has saved me many times when searching for critical info from calls"
What do you like best? I like the search feature for keywords best, as it tends to help me find the critical data I am searching for.
UI
User in Information Technology and Services
05/28/20
"Skeptic to Believer"
What do you like best? The ability to replay my own conversations allows me to self-coach and get feedback from others.
UI
User in Information Technology and Services
05/28/20
"Solid product - not perfect but helps a lot and and lots of cool tricks"
What do you like best? Transcriptions of what's been said in meetings - and shows who is speaking so you can quickly scroll through conversations and find snippets fairly quickly.
UI
User in Computer Software
05/28/20
"Great for taking notes from calls"
What do you like best? I like having the ability to go back to listen to a part of a call I may have missed or need to listen to again to better understand and take notes. It is also helpful to be able to directly quote a customer.
TN
Trace N
05/28/20
"Great way to review calls"
What do you like best? I love how well Chorus integrates into my calendar and zoom meetings. It takes no effort on my part and I can be confident my call will be recorded and I'll be able to review the call rather than having to worry about taking notes. I also love how it automatically categorizes parts of the call so that I can easily find next steps, impactful questions, etc...
AG
Andrew G
05/28/20
"Hard to find gaps in this product"
What do you like best? Love the ability to record calls automatically and ability to review things I may have missed/not written down, etc.
UI
User in Computer Software
05/28/20
"Great Way to improve"
What do you like best? I love how I can review calls and search for certain words in the transcript. If I want to go to the part of the call where I discussed pricing, its super easy.
UI
User in Computer Software
05/28/20
"Chorus review"
What do you like best? Video and audio recording, download demos to review, sync with my Zoom account and calendar, setup and forget about it
UI
User in Computer Software
05/28/20
"Great Tool but Room to Improve"
What do you like best? The user interface is simple and makes it very easy to access to the data needed to analyze a call.
JC
Jordan C
05/28/20
"Sleek, intuitive tool for salespeople"
What do you like best? The ease of use and user interface. It's something that I can use to track and review calls with insights into key data points. The feel of the tool is nice and easy to manage. Mobile app is nice to be able to listen to recordings on my commute.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
