spotsaas-logo
Get Listed
Chorus - Conversation Intelligence Software

Chorus Reviews in July 2025: User Ratings, Pros & Cons

Transforming conversations into valuable insights.

4.5

Add to compare

Chorus offers custom pricing plan

Request a Quote

Chorus Reviews & Ratings

4.5

Very Good

Based on 27950 ratings & 380 reviews

Rating Distribution

Excellent

(268)

Very Good

(98)

Good

(14)

Poor

(0)

Terible

(0)

Expert's Review

Chorus is a standout conversation intelligence platform that equips sales teams with the tools to deeply analyze customer interactions and improve performance. Its robust features—like real-time signal detection, integrated dialers, and custom learning program capabilities—make it an invaluable asset for sales-driven organizations. What sets Chorus apart is its ...Read more

Chorus pros and cons

  • Chorus captures and analyzes customer interactions in real-time, providing rich insights that help sales teams understand buyer behavior and improve communication strategies.

  • The platform’s ability to identify business and sales signals ensures that key topics and themes are highlighted automatically, saving time and improving focus on actionable insights.

  • With video conferencing, sales engagement tools, and a dialer built-in, Chorus functions as a unified solution for modern sales teams.

  • Sales managers can provide immediate feedback and training based on live conversations, enhancing team performance and accelerating learning.

  • Although it supports voice and video, the absence of native chat functionality may hinder teams who prefer multichannel communication within one platform.

  • For teams new to conversation intelligence, setting up and fully leveraging all features of Chorus might require significant onboarding and training.

Log in Required to View Reviews

Filter results

Sort by :

Relevance
Relevance
Highest-Rated
Lowest-Rated
Least-Recent
Most-Recent

Share this page

Showing 311-320 out of 380

YR

Yale R

05/29/20

4.5 out of 5

"Chorus is a must for any sales/account management organization"

What do you like best? Being able to go back in and watch old conversations so I can hear what my customers said.

AS

Andy S

05/29/20

4.5 out of 5

"Best call analytics I've ever used"

What do you like best? Intuitive interface (with amazing customer success support behind it) allows me to find parts of conversations across a global sales team on a regular schedule, so I know where to spend my time, and can spend it on improving my team rather than trying to find data. Easy and friendly interface helps with all ends of using their platform. Product has made great strides since we first started using them 3 years (!) ago back when we were a small startup, and have been ...

Read more

UI

User in Information Technology and Services

05/29/20

4.5 out of 5

"Great software for coaching reps & auto-recording calls to share with prospects"

What do you like best? Makes it easy to coach reps for calls I'm not on What do you dislike?

UI

User in Information Technology and Services

05/29/20

4.5 out of 5

"A great tool for sales pursuits!"

What do you like best? Chorus provides the opportunity to listen back to discussions and grab key takeaways from a conversation that we may have missed in real time. This is a fantastic way to ensure you are able to leverage all key insights through the discussion.

MB

Maria Belen E

05/29/20

4.5 out of 5

"Key platform to get insights from the field"

What do you like best? the main reasons why chorus is so great is because they give us the ability to share best practices with the snippets and use it for training/coaching purposes. And on top of that, we can get insights from the field to validate messaging and improve positioning.

GL

Grace L

05/29/20

4.5 out of 5

"Insightful way to improve the quality of business processes."

What do you like best? The ability to see who is talking and the word choice of attendees. I have found it most helpful to help detect filler words.

ZH

Zach H

05/29/20

4.5 out of 5

"Redox - Zach Herrick Review"

What do you like best? That I can see the amount of time each person spent speaking. I also like that I can not only hear the conversation, but if over zoom I can see the slides and everything shown on the call. It is also nice that we can create certain folders and playlists to help keep us organized when using Chorus.

CJ

Connor J

05/29/20

4.5 out of 5

"Chorus & SDR advancement"

What do you like best? Chorus is user friendly and makes it easy to navigate and find calls that are beneficial for your own records and for advancing your skills (coming from an SDR).

SM

Spencer M

05/29/20

4.5 out of 5

"Better your Sales Strategy"

What do you like best? Chorus.ai is extremely useful to me in developing my sales career. I can easily go watch and learn from my peers to see what is working or what might not be working. Continuous improvement is key, and this platform is a major asset in my day to day. The tools to jump to highlights on a certain call are also super useful.

RL

Ryan L

05/29/20

4 out of 5

"Great software that has numerous benefits"

What do you like best? The most helpful feature of using Chorus is the ability to go back to confirm what was said in a meeting. Often times, people walk away with different recollections of what was said, but the recording helps replace the he-said she-said with what was actually said. Another use case I have is the ability to not scramble with taking my own notes, and being able to focus on the actual conversation. With the recordings, I can go back and extract different action items from ...

Read more

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

Connecting Smart Buyers with Leading Sellers

Find the perfect software for your needs or showcase your product to 250,000+ buyers. SpotSaaS makes it easy for everyone to succeed