Transforming conversations into valuable insights.
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Chorus offers custom pricing plan
Chorus is a standout conversation intelligence platform that equips sales teams with the tools to deeply analyze customer interactions and improve performance. Its robust features—like real-time signal detection, integrated dialers, and custom learning program capabilities—make it an invaluable asset for sales-driven organizations. What sets Chorus apart is its ...Read more
Chorus captures and analyzes customer interactions in real-time, providing rich insights that help sales teams understand buyer behavior and improve communication strategies.
The platform’s ability to identify business and sales signals ensures that key topics and themes are highlighted automatically, saving time and improving focus on actionable insights.
With video conferencing, sales engagement tools, and a dialer built-in, Chorus functions as a unified solution for modern sales teams.
Sales managers can provide immediate feedback and training based on live conversations, enhancing team performance and accelerating learning.
Although it supports voice and video, the absence of native chat functionality may hinder teams who prefer multichannel communication within one platform.
For teams new to conversation intelligence, setting up and fully leveraging all features of Chorus might require significant onboarding and training.
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Showing 301-310 out of 380
RC
Ryan C
06/01/20
"UX note-taking without the Note taker"
What do you like best? I appreciate the fact that I can focus on the customer and not need to worry about capturing notes correctly. I can always go back and review the recording and listen for any nuisance Imay have missed to gain further insights on their needs and expectations.
LM
Liam M
06/01/20
"The best performers study tape"
What do you like best? I like seeing what I do well on calls and then seeing what other reps are doing well and then stealing their best practices.
BD
Bailey D
06/01/20
"Chorus helps create better selling habits"
What do you like best? Chorus is an excellent tool for teams to use to establish consistency and accountabillity across the team. The in depth analytics, including key word, engaging question tracking, and next step tracking is a great way for me to look back on my calls and determine what went well, and what needs improvement. I can send my calls to my manager with one click, and get notified when any feedback or notes are taken on the call.
UI
User in E-Learning
06/01/20
"Pretty useful as a developer who only uses it second hand"
What do you like best? It seems like sales and CS can easily send clips of client calls and highlight the important parts that are useful for the rest of the team to hear. As a developer, I get to see more insights than I had before, without spending too much time away from my main job.
UI
User in E-Learning
06/01/20
"Pretty useful as a developer who only uses it second hand"
What do you like best? It seems like sales and CS can easily send clips of client calls and highlight the important parts that are useful for the rest of the team to hear. As a developer, I get to see more insights than I had before, without spending too much time away from my main job.
IL
Iris L
05/29/20
"Great for building strong customer relationships + understanding"
What do you like best? When I am the caller, I love that I don't have to worry about notes. I love that I can send snippets of my calls to internal teams if what is said impacts them. And as an employee, I love that I can shadow calls easily without interrupting the conversation flow.
UI
User in Computer Software
05/29/20
"Chorus is a Great Tool"
What do you like best? Ability to share recordings with team whose schedule may not allow attendance, therefore they can review call later.
ND
Nick D
05/29/20
"Easy to use and share call recordings with colleagues."
What do you like best? The ease of use, and being able to go back and listen to my calls. Helps me improve my call quality.
UI
User in Marketing and Advertising
05/29/20
"A Must Have for CSMs"
What do you like best? For our busy schedules, its great to have a set-it and forget-it tool that will record and archive conversations.
UI
User in Financial Services
05/29/20
"No more missing meetings!"
What do you like best? Chorus.ai has great quality recordings and especially comes in handy when I have multiple meetings scheduled at the same time. The software helps me keep on top of all my responsibilities.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
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