Transforming conversations into valuable insights.
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Chorus offers custom pricing plan
Chorus is a standout conversation intelligence platform that equips sales teams with the tools to deeply analyze customer interactions and improve performance. Its robust features—like real-time signal detection, integrated dialers, and custom learning program capabilities—make it an invaluable asset for sales-driven organizations. What sets Chorus apart is its ...Read more
Chorus captures and analyzes customer interactions in real-time, providing rich insights that help sales teams understand buyer behavior and improve communication strategies.
The platform’s ability to identify business and sales signals ensures that key topics and themes are highlighted automatically, saving time and improving focus on actionable insights.
With video conferencing, sales engagement tools, and a dialer built-in, Chorus functions as a unified solution for modern sales teams.
Sales managers can provide immediate feedback and training based on live conversations, enhancing team performance and accelerating learning.
Although it supports voice and video, the absence of native chat functionality may hinder teams who prefer multichannel communication within one platform.
For teams new to conversation intelligence, setting up and fully leveraging all features of Chorus might require significant onboarding and training.
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CI
Consultant in Marketing and Advertising
06/02/20
"Allows better meetings"
What do you like best? Chorus gives you the ability to focus on the client rather than taking notes. It really allows you to listen to what they are saying. In the past, half my attention was making sure I wrote down what the client said.
UI
User in Computer Software
06/02/20
"Solid product, generally user-friendly. My only gripe is that sometimes my calls aren't recorded."
What do you like best? Automation. Generally meets expectations. What do you dislike?
UI
User in Computer Software
06/02/20
"Knowing calls are recorded allows me to stay present and not worry about note taking."
What do you like best? Searching for colleagues' recordings to learn from them What do you dislike?
IC
Internal Consultant in Marketing and Advertising
06/02/20
"Great tool for sales teams looking to work collaboratively"
What do you like best? The best part about Chorus is really its main function which is recording business conversations for review later. It's so useful to be able to go back and listen to a conversation if you missed important details in your notes. You can even opt to not take any notes with the comfort of going back later. This is not to undermine Chorus' other great features though because I also really enjoy the conversation analytics where you can see what percentage of the time you ...
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UI
User in Computer Software
06/02/20
"Continuous Value & Easy to use!"
What do you like best? It's great for looking back on meetings, notes the highlights and action items as well.
UI
User in Computer Software
06/02/20
"Recorded conversations, insights and more"
What do you like best? Automatic recordings, and data analytics with a transcript of the conversations
UI
User in Computer Software
06/02/20
"Learning tool for sales reps to get better by having peers coach them"
What do you like best? Most helpful is having peers and managers coach me by listening to my clips.
UI
User in Computer Software
06/02/20
"Quality Platform"
What do you like best? Ability to record content and watch via playlists What do you dislike?
UI
User in Information Technology and Services
06/02/20
"Chorus has been an impactful tool for skill development"
What do you like best? I like how you can review a call in 1.5x or 2x speed to quickly identify skill gaps or areas of focus, and then you can easily create small snippets to share with the team or review with a manager. It's a fairly intuitive interface and easy to use for reps themselves, while allowing for knowledge + strategy sharing between team members within the tool. I also like how it aggregates patterns of words or topics that were addressed for you.
UI
User in Computer Software
06/02/20
"Makes it super easy to analyze calls."
What do you like best? The controls and transcription when reviewing a call. What do you dislike?
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
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