Transforming conversations into valuable insights.
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Chorus offers custom pricing plan
Chorus is a standout conversation intelligence platform that equips sales teams with the tools to deeply analyze customer interactions and improve performance. Its robust features—like real-time signal detection, integrated dialers, and custom learning program capabilities—make it an invaluable asset for sales-driven organizations. What sets Chorus apart is its ...Read more
Chorus captures and analyzes customer interactions in real-time, providing rich insights that help sales teams understand buyer behavior and improve communication strategies.
The platform’s ability to identify business and sales signals ensures that key topics and themes are highlighted automatically, saving time and improving focus on actionable insights.
With video conferencing, sales engagement tools, and a dialer built-in, Chorus functions as a unified solution for modern sales teams.
Sales managers can provide immediate feedback and training based on live conversations, enhancing team performance and accelerating learning.
Although it supports voice and video, the absence of native chat functionality may hinder teams who prefer multichannel communication within one platform.
For teams new to conversation intelligence, setting up and fully leveraging all features of Chorus might require significant onboarding and training.
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Showing 251-260 out of 380
UI
User in Design
06/02/20
"Stop note taking, start listening"
What do you like best? I like how the percentage of talk time is shown between members of the call. This allows you to see if you are talking too much, and also quickly identify where the prospect is talking. I also like how clips can be easily shared with prospects or team members. The biggest help is having calls on record from previous representatives, allowing you to jump into a new account with an idea of past conversations when trying to re-engage customers who have gone dark or missing.
UI
User in Computer Software
06/02/20
"Helpful tool"
What do you like best? I like how calls automatically get recorded. There are so many times when I would use other tools and someone forgets to record the calls. The fact that Chorus automatically records the call makes it really helpful to refer back to for important meeting notes. I also like how I can access all Chorus calls from my organization that way if I need to learn about a particular topic, I can search for it on the search bar and access the recording without having to bug ...
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UI
User in Computer Software
06/02/20
"Helpful sales tool"
What do you like best? I like that Chorus integrates with SalesForce, so I have the ability to see the call recordings reflected in opportunity and contact records rather than having to manually connect them together. We use Chorus on most of our client meetings through Zoom, and as an inside sales person it is imperative that we make the most of these meetings- having the call recordings, insights, and transcripts is extremely helpful for our team.
TA
Tatiana A
06/02/20
"Chorus Review"
What do you like best? The detailed transcript provided as well as highlighting the follow up/action items. I also love that I have an entire database of recordings, both of mine as well as my peers, making it easy to search and listen to.
UI
User in Computer Software
06/02/20
"Chorus has been very helpful over the few years I have been using it."
What do you like best? Knowing that I can always go back in to understand what took place in calls. I also enjoy that i can understand how much I am talking vs the client and understand key insights and next steps.
JB
James B
06/02/20
"Chorus.ai works"
What do you like best? the coaching aspect. able to see important data at a glance like filler words, competitors mentions, and everything else. also the conversation split -- nice to see at a glance who is talking for how long. basically all functions are useful and make critiquing calls very easy. I also really like how easy it is to filter out the noise. I used to be on the BDR team at GoGuardian so alot of outbound cold calls that would go unanswered. so being able to filter by call ...
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AA
Abhas A
06/02/20
"Chorus-Essential business tool for technical business"
What do you like best? 1. The insights it gives- specially on who spoke for how long; helps in understanding if we were able to make customer speak more than us.
UI
User in Marketing and Advertising
06/02/20
"Excellent software for sales/customer success teams"
What do you like best? Compared to other conversation recording softwares out there, Chorus stands out among the rest.
UI
User in Computer Hardware
06/02/20
"Ken Pastel Chorus Review"
What do you like best? Submitting my calls to managers and peers to get feedback What do you dislike?
UI
User in Computer Software
06/02/20
"Super helpful recording and feedback of sales calls"
What do you like best? Chorus works in the background of a sales call to deliver not just a recorded version, but also provides insights into the conversation.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
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