Transforming conversations into valuable insights.
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Chorus offers custom pricing plan
Chorus is a standout conversation intelligence platform that equips sales teams with the tools to deeply analyze customer interactions and improve performance. Its robust features—like real-time signal detection, integrated dialers, and custom learning program capabilities—make it an invaluable asset for sales-driven organizations. What sets Chorus apart is its ...Read more
Chorus captures and analyzes customer interactions in real-time, providing rich insights that help sales teams understand buyer behavior and improve communication strategies.
The platform’s ability to identify business and sales signals ensures that key topics and themes are highlighted automatically, saving time and improving focus on actionable insights.
With video conferencing, sales engagement tools, and a dialer built-in, Chorus functions as a unified solution for modern sales teams.
Sales managers can provide immediate feedback and training based on live conversations, enhancing team performance and accelerating learning.
Although it supports voice and video, the absence of native chat functionality may hinder teams who prefer multichannel communication within one platform.
For teams new to conversation intelligence, setting up and fully leveraging all features of Chorus might require significant onboarding and training.
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Showing 231-240 out of 380
UI
User in Computer Software
06/02/20
"An Extremely Valuable Tool"
What do you like best? Chorus allows me to focus on my calls and truly engage vs frantically taking notes. It also allows me to improve how I present myself on the phone by evaluating lines of questioning, talk time, and overall presence on the phone. Love being able to listen to other individual's calls to find talk tracks and better probing questions.
LK
Lindsey K
06/02/20
"The best for for a Sales Development role!"
What do you like best? I love that I can go back and relisten to my own calls, my colleagues calls, and learn from them continuously! This was the best tool for when I was starting out and needed to learn about how our sales process is like.It is also a good tool to bring my AE's up to speed on a complex call or help me make my notes more detailed.
EP
Eric P
06/02/20
"Excellent, Clean Product"
What do you like best? Easy to use, intuitive and very clean. Eliminates stress of reviewing calls. Allows for cross collaboration between team members in their own time. Very helpful to tag key phrases, understand where there are gaps in communication. Other tools that i've used didn't fully integrate to show me which deals were progressing and which were to close this quarter which makes reviewing calls and focusing on target accounts that more useful.
JJ
Jason J
06/02/20
"Chorus is great to use and is for everyone."
What do you like best? It's very easy to listen to calls. I can see who is talking the most and how to improve. It is also amazing that there is an app for this. I can listen to calls on the road or anywhere I want. It is also nice to be able to fast forward through the calls and at a higher speed. The other thing that is very nice about Chorus is the ability to see a script of the call and go through and read what the rep and client have said.
NL
Nirvanna L
06/02/20
"My favorite teammate to have on calls"
What do you like best? I love Chorus as a record of all of my customer conversations throughout the funnel.
UI
User in Information Technology and Services
06/02/20
"Helpful for call review/self-management"
What do you like best? Being able to review calls after they happen. This allows me to go back for information I need in helping to progress the client through the sales cycle and monitor my personal performance on the call.
SA
Sofia A
06/02/20
"Good product! Ideal for review calls super fast"
What do you like best? The feature to see the transcript of the recording saved me a lot of time. I just need to read fast until I found what I want to listen or I can search for the word and listen. Super useful! I think that the feature of synchronizing with the calendar is great, saves a lot of time and nothing is missing.
UI
User in Market Research
06/02/20
"Necessary for leveling up as a salesperson"
What do you like best? The ability to seamlessly record client meetings and calls for later listening and identifying best practices.
CI
Consultant in Computer Software
06/02/20
"Chorus is also effective for non-sales teams"
What do you like best? Chorus is the best documentation you can have to dig deeply into a customer service issue.
WB
Willie B
06/02/20
"Chorus.ai has changed the way I run my business, and optimized my effectiveness on calls."
What do you like best? Chorus.ai allows me to proactively listen to customers and catch all of their challenges and pain points, because I'm confident knowing that I can go back and listen to any specific details I might have missed the first time around.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
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