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Chorus - Conversation Intelligence Software

Chorus Reviews in July 2025: User Ratings, Pros & Cons

Transforming conversations into valuable insights.

4.5

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Chorus Reviews & Ratings

4.5

Very Good

Based on 27950 ratings & 380 reviews

Rating Distribution

Excellent

(268)

Very Good

(98)

Good

(14)

Poor

(0)

Terible

(0)

Expert's Review

Chorus is a standout conversation intelligence platform that equips sales teams with the tools to deeply analyze customer interactions and improve performance. Its robust features—like real-time signal detection, integrated dialers, and custom learning program capabilities—make it an invaluable asset for sales-driven organizations. What sets Chorus apart is its ...Read more

Chorus pros and cons

  • Chorus captures and analyzes customer interactions in real-time, providing rich insights that help sales teams understand buyer behavior and improve communication strategies.

  • The platform’s ability to identify business and sales signals ensures that key topics and themes are highlighted automatically, saving time and improving focus on actionable insights.

  • With video conferencing, sales engagement tools, and a dialer built-in, Chorus functions as a unified solution for modern sales teams.

  • Sales managers can provide immediate feedback and training based on live conversations, enhancing team performance and accelerating learning.

  • Although it supports voice and video, the absence of native chat functionality may hinder teams who prefer multichannel communication within one platform.

  • For teams new to conversation intelligence, setting up and fully leveraging all features of Chorus might require significant onboarding and training.

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Showing 181-190 out of 380

UI

User in Information Technology and Services

06/03/20

4.5 out of 5

"Good call recording software"

What do you like best? Not having to take notes, allows more natural conversations What do you dislike?

UI

User in Information Technology and Services

06/03/20

4.5 out of 5

"Great tool to review calls. Had no idea how much I'd love this ability."

What do you like best? Love the fact that I can go back, listen, disect and analyze calls. I also love that I can share them with others.

JM

Jaclyn M

06/03/20

4.5 out of 5

"Great tool for sales!"

What do you like best? I love how Chorus automatically records any external meeting and sends the recording to my inbox. In the past I would frequently forgot to press record on an important meeting and now I do not have to worry.

AA

Aline A

06/03/20

4.5 out of 5

"Chorus is the source I go to for references"

What do you like best? Chorus is very easy to use, and it's my main source when searching for business calls, which helps me use them as reference so I can make better sales statements and product demonstrations.

UI

User in Computer Software

06/03/20

4.5 out of 5

"Great tool to help you catch your blindspots as a young sales rep"

What do you like best? The Self Coaching points are super helpful and easy to implement. I appreciate that the tool send recap emails and allows you to easily click in to meetings to quickly review and make adjustments as a sales rep. It's a great way to be able to track your process as a sales rep in key areas to make sure that you are following through on your development plans.

UI

User in Leisure, Travel & Tourism

06/03/20

4 out of 5

"Intuitive tool with great features"

What do you like best? Easy to use interface, easy to share calls. What do you dislike?

UI

User in Pharmaceuticals

06/03/20

4 out of 5

"Awesome"

What do you like best? Auto recording feature is awesome and chapters What do you dislike?

CI

Consultant in Computer Software

06/03/20

4 out of 5

"Neat, time saving tool perfect for reviewing and analysing recordings"

What do you like best? I think the visual representation of the conversation is super helpful to quickly find the information you need, for example, to create a followup email

AV

Azurdee V

06/03/20

4 out of 5

"Easy to use, excellent for coaching"

What do you like best? I love that through Chorus you can view a transcript or stop the recording at different spots. I like that I can see how much I am talking and how much my prospect/customer is talkiung.

UI

User in Computer Software

06/03/20

4 out of 5

"A valuable tool for reviewing meetings, taking notes and providing/receiving coaching"

What do you like best? I like how quick and responsive the interface is when watching recordings or creating snippets to share with colleagues. I appreciate how easy it is to search for a conversation based on the person's name or the company. The view showing the talk time for each person is also a great tool for improving the overall involvement and quality of conversations.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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