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Chorus - Conversation Intelligence Software

Chorus Reviews in July 2025: User Ratings, Pros & Cons

Transforming conversations into valuable insights.

4.5

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Chorus Reviews & Ratings

4.5

Very Good

Based on 27950 ratings & 380 reviews

Rating Distribution

Excellent

(268)

Very Good

(98)

Good

(14)

Poor

(0)

Terible

(0)

Expert's Review

Chorus is a standout conversation intelligence platform that equips sales teams with the tools to deeply analyze customer interactions and improve performance. Its robust features—like real-time signal detection, integrated dialers, and custom learning program capabilities—make it an invaluable asset for sales-driven organizations. What sets Chorus apart is its ...Read more

Chorus pros and cons

  • Chorus captures and analyzes customer interactions in real-time, providing rich insights that help sales teams understand buyer behavior and improve communication strategies.

  • The platform’s ability to identify business and sales signals ensures that key topics and themes are highlighted automatically, saving time and improving focus on actionable insights.

  • With video conferencing, sales engagement tools, and a dialer built-in, Chorus functions as a unified solution for modern sales teams.

  • Sales managers can provide immediate feedback and training based on live conversations, enhancing team performance and accelerating learning.

  • Although it supports voice and video, the absence of native chat functionality may hinder teams who prefer multichannel communication within one platform.

  • For teams new to conversation intelligence, setting up and fully leveraging all features of Chorus might require significant onboarding and training.

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Showing 171-180 out of 380

UI

User in Construction

06/04/20

2.5 out of 5

"fine!"

What do you like best? recording! we have had a ton of wins because of having a recording

UI

User in Construction

06/03/20

5 out of 5

"Great experience! Very user-friendly and easily accessible."

What do you like best? The overall user experience is fantastic. Clean interface with easy-to-use features

UI

User in Computer Software

06/03/20

5 out of 5

"Chorus is a great tool for a sales organization."

What do you like best? Our business is very technical, so having calls recorded is crucial to our steep learning curve.

JS

Joey S

06/03/20

5 out of 5

"Remembers everything you cannot"

UI

User in Banking

06/03/20

5 out of 5

"Not enough hands to do the job"

What do you like best? More effective in follow up using Chorus What do you dislike?

UI

User in Computer Software

06/03/20

5 out of 5

"Great tool for training and review!"

What do you like best? Easy to use interface that allows you to see attendees, talk time, and will transcribe notes.

UI

User in Management Consulting

06/03/20

4.5 out of 5

"Keeps me organized & holds me accountable"

What do you like best? How easily searchable both mine & my colleagues calls are. I am always going back to past calls, often from 6+ months ago to follow up on any empty promises. It is also SO easy to use for training purposes. I am on a fast growing team and we are always directing our new hires to calls we've held in the past.

CM

Chelsea M

06/03/20

4.5 out of 5

"Great tool for our team! "

What do you like best? It's awesome to be able to critique and listen to past calls to learn from.

UI

User in Internet

06/03/20

4.5 out of 5

"Talk now, build notes later"

What do you like best? I can go back and listen to a call at 1.5x the speed to review notes and get through a call faster

UI

User in Leisure, Travel & Tourism

06/03/20

4.5 out of 5

"Chorus review"

What do you like best? The way it displays the percentage of how much the conversation was taken by you or the other person on the call. I love that it logs all calls especially my teammates by call disposition.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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