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Chorus - Conversation Intelligence Software

Chorus Reviews in May 2025: User Ratings, Pros & Cons

Transforming conversations into valuable insights.

4.5

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Chorus Reviews & Ratings

4.5

Very Good

Based on 27950 ratings & 380 reviews

Rating Distribution

Excellent

(268)

Very Good

(98)

Good

(14)

Poor

(0)

Terible

(0)

Expert's Review

Chorus is a standout conversation intelligence platform that equips sales teams with the tools to deeply analyze customer interactions and improve performance. Its robust features—like real-time signal detection, integrated dialers, and custom learning program capabilities—make it an invaluable asset for sales-driven organizations. What sets Chorus apart is its ...Read more

Chorus pros and cons

  • Chorus captures and analyzes customer interactions in real-time, providing rich insights that help sales teams understand buyer behavior and improve communication strategies.

  • The platform’s ability to identify business and sales signals ensures that key topics and themes are highlighted automatically, saving time and improving focus on actionable insights.

  • With video conferencing, sales engagement tools, and a dialer built-in, Chorus functions as a unified solution for modern sales teams.

  • Sales managers can provide immediate feedback and training based on live conversations, enhancing team performance and accelerating learning.

  • Although it supports voice and video, the absence of native chat functionality may hinder teams who prefer multichannel communication within one platform.

  • For teams new to conversation intelligence, setting up and fully leveraging all features of Chorus might require significant onboarding and training.

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Showing 131-140 out of 380

PK

Paul K

07/29/20

5 out of 5

"Chorus is a must have!"

What do you like best? Chorus always joins my meetings, it has saved me numerous times when I forgot to record a zoom webinar. I love the fact that I can use specific words and search for the those words in the recording. Chorus takes notes for me, this is huge, it allows me to pay attention in the meeting and review my notes later on. I love how it shows me how much I talk vs the person i am meeting with, it challenges me to make sure I am giving them enough time to talk. I also love how ...

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BM

Brayden M

07/29/20

5 out of 5

"Intuitive. Easy to share. Great insights on calls. Fast. Reliable."

What do you like best? I've used several video conferencing tools over the course of my career thus far - Microsoft Teams, Zoom, WebEx, and GoToMeeting. While all of these have the ability to record built into their applications, none of them do so as fluidly as Chorus.ai. I've waited up to 48 hours for both WebEx and Zoom to send me links to the recordings of calls. This makes one look bad in the face of customers or clients looking to have eyes/ears on the conversation. I've never run ...

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UI

User in Information Technology and Services

07/29/20

4.5 out of 5

"Chorus for Account Executives"

What do you like best? I love being able to relisten to my calls, and I love the way Chorus tags certain parts of the call. Any time I forget what the next steps are, there's a tag where I can see every time I mentioned the words "next steps"

IC

Internal Consultant in Construction

07/29/20

4 out of 5

"Chorus.ai"

What do you like best? The ability to easily search through all calls easily and get a high-level analysis automatically that can help me identify what areas of the call to really dig into. Facilitating continual improvement by easily allowing me to review what I did well and what needs to improve.

UI

User in Computer Software

07/29/20

3.5 out of 5

"Intuitive and effective"

What do you like best? Chorus has been most helpful in my sales coaching and reviewing the key aspects of my calls, room for improvement, and trends in how we sell.

UI

User in Computer Software

07/29/20

2.5 out of 5

"It's no Gong"

What do you like best? Appreciate having all of my sales calls recorded What do you dislike?

UI

User in Computer Software

07/29/20

2.5 out of 5

"It's no Gong"

What do you like best? Appreciate having all of my sales calls recorded What do you dislike?

UI

User in Information Technology and Services

07/24/20

5 out of 5

"Chorus is the best for sales people"

What do you like best? Chorus is my assistant during all my calls - it takes the best notes and has the best insights to my calls

UI

User in Wholesale

07/24/20

5 out of 5

"Chorus review"

What do you like best? How you can replay a call and track what was said What do you dislike?

ST

Stephen T

07/18/20

4 out of 5

"Stay in touch"

What do you like best? Chorus is the best tool which is helping me to manage my sales and I am in ease to guide my team about daily work. It has brought us closer and we can easily collaborate with one another and manage our marketing strategies with are based on various reviews. Now it is easy for me to manage emails and I do not hesitate to get connected with my clients on calls. It is the most friendly and easy to use application with simple interface.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].