Transforming conversations into valuable insights.
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Chorus offers custom pricing plan
Chorus is a standout conversation intelligence platform that equips sales teams with the tools to deeply analyze customer interactions and improve performance. Its robust features—like real-time signal detection, integrated dialers, and custom learning program capabilities—make it an invaluable asset for sales-driven organizations. What sets Chorus apart is its ...Read more
Chorus captures and analyzes customer interactions in real-time, providing rich insights that help sales teams understand buyer behavior and improve communication strategies.
The platform’s ability to identify business and sales signals ensures that key topics and themes are highlighted automatically, saving time and improving focus on actionable insights.
With video conferencing, sales engagement tools, and a dialer built-in, Chorus functions as a unified solution for modern sales teams.
Sales managers can provide immediate feedback and training based on live conversations, enhancing team performance and accelerating learning.
Although it supports voice and video, the absence of native chat functionality may hinder teams who prefer multichannel communication within one platform.
For teams new to conversation intelligence, setting up and fully leveraging all features of Chorus might require significant onboarding and training.
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JG
Jeff G
09/29/20
"clean, smooth platform that does the job. lacks a little nuance."
What do you like best? it's simple, intuitive, clean looking, easy to navigate, easy to set up, the have a great CX person (kory set ours up)
BR
Brett R
09/28/20
"Using Chorus to improve my sales motion"
What do you like best? Chorus records all of your calls and syncs with google calendar. It makes it easy to go back and find information you missed or forgot to write down, helps you improve your sales motion, and gives management a great way to provide feedback.
UI
User in Information Technology and Services
09/10/20
"Chorus.ai is a must"
What do you like best? Chorus. AI is super helpful with reviewing previous conversations and allowing me to get really detailed notes that I use on the next call with the customer for positive interactions.If you have a team of people that are doing account management I would definitely recommend this as a tool to help really have a solid understanding of what was previously spoken about and to have a reference in case any reps forget specific points in the conversation.
VK
Victoria K
09/01/20
"An efficient conversation intelligence software"
What do you like best? Chorus.ai has provided me full control over my entire working, it has enabled me to have an insight view of the workings and I always have the idea about my team’s working. And this is all due to Chorus which has provided me custom columns and trackers, so that I better understand the sales process. Through the calling service I always give exactly, whatever my customer needs and easily we share information with one another win the deals.
UI
User in Computer Software
08/31/20
"Chorus is a great tool to save/review calls"
What do you like best? Being able to easily find my previous calls What do you dislike?
UI
User in Computer Software
08/21/20
"Chorus directly correlated to my effectiveness in managing accounts"
What do you like best? I use chorus primarily to revisit calls that need review and confirmation of next actions. I really like being able to pinpoint keywords so I don't have to re-listen to the entire call.
BR
Brett R
08/13/20
"Every meeting is recorded and important information is never missed"
What do you like best? Chorus is connected with our Zoom account and my google calendar and and automatically records any meeting I have. This makes it effortless and I can always go back to listen to my calls to find anything I missed and improve my sales approach. Also, the transcript feature makes it really easy to find a specific area in a long conversation.
AK
Adam K
07/30/20
"Chorus is a great way to learn from your calls, train new staff, inspire the team, and more!"
What do you like best? The best part of Chorus is the ability to share calls with the team. It is very helpful to share successful calls, as well as unsuccessful calls, to help professional development. Our calls on Chorus have been super helpful in training new staff as well.
UI
User in Information Technology and Services
07/29/20
"Namely Experience with Chorus"
What do you like best? Chorus is intuitive and integrates with my sales tools today. It records, transcribes, and analyzes conversations in real-time. I use it for coaching and listening to calls that I was not able to make. I really like it overall.
PK
Paul K
07/29/20
"Chorus is a must have!"
What do you like best? Chorus always joins my meetings, it has saved me numerous times when I forgot to record a zoom webinar. I love the fact that I can use specific words and search for the those words in the recording. Chorus takes notes for me, this is huge, it allows me to pay attention in the meeting and review my notes later on. I love how it shows me how much I talk vs the person i am meeting with, it challenges me to make sure I am giving them enough time to talk. I also love how ...
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