Chime Mobile Banking Reviews in June 2025: User Ratings, Pros & Cons

How chime has changed my life for the hood and made it easier

I had doubts about chime and almost routed my social security payments somewhere else ..But one day I looked at my account and noticed they offered a credit building card that said by paying monthly bills I already pay would help build my credit ,in just 6 months my credit score has already went up 62 points which I think is incredible.Plus chime gives me a 400 dollar credit limit every month on top of 50 bucks I can overdraw with no penalty ..Beyond what I just said ,chime gave me a 400 ...

I used to love Chime until I filedthey don't do fraud related disputes well AT ALL a…

I used to love Chime until I filed a fraud dispute. Your money is safe til someone tries to cheat you, and then you can't get it back. I purchased 30 bux worth of jeans from mathable. They were never shipped nor received. They have been exposed on the web as fraudulent. I provided that proof. I wanted to give Chime t emails that passed between me and mathable and it's difficult. You can't just forward an email. Needless to say, I didn't get my money back. They never shipped the jeans and ...

Customer service and refund

I have never seen no unprofessional company. This company is nothing but a complete fraudulent they steal people's money and refused to give their money back to them. And with their so fake investigation team. How do you state to me that you don't see no error in my account. When I'm calling for an unauthorized transaction. And when you showing evidence that you don't know who the person is that retrieve this money. And all you sit here and do is continue to keep closing cases and steak the ...

I love Chime and the banking features

I love Chime. It's stress free banking. You can even get stress free check depositing too. Extremely easy to set up. All you need is a photo and bam! Instant money. Almost instantly. Thank you for being there for me Chime when I needed you.

Someone stole $250 out of my account…

Someone stole $250 out of my account and chime refused to even provide a provisional credit even after saying they would. They also denied my claim without fully investigating it. Then threatened to close my account should I complain even further. FDIC insured or fraud?

Jamie

My customer service representatives names was Jamie and she was amazing 10 out of 10 customer service very patient kind. She’s the word humbly, which is a good representation of your company. She is a positive aspect of it. This woman deserves a raise.

 I use Charms all the time

Charms is my good thing goes all the time

Piss poor customer service.

Piss poor customer service.. Actually had employee try to DENY cancelling a sent check that had not been cashed yet. They were ok with me losing my money.... Plus rude, combative, and one agent hung up on me... IMO that ought to be an automatic termination. Let's not mention sitting on the phone for an hour and a half just to speak 10 minutes to a human who treats you as I described above. Oh, and chime... I dont want one of your chicken-shit automated messages to this complaint. Y'all ...

Awful customer service

Awful customer service. There is a clear issue with my account log in information. It never accepts my password, so I reset the password and the new one is not accepted. I have gone through this process three times and still not had a resolution. I called customer service and they made me go through the entire password reset again. It still did not accept the new password. I asked to be transferred to someone who could get my logged into my account and I was told they would send me email ...

This bank CANNOT be trusted!!!!

This bank CANNOT be trusted. Money disappears from your account and they never have an explanation. DO NOT USE THE MAIL A CHECK feature. They give you a mail date and an arrival date that ARE LIES. It actually takes NO LESS THAN 21 DAYS FOR YOUR CHECK TO ARRIVE. So don't use it to pay bills that have due dates - your payments will be late everytime. AVOID AVOID AVOID